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certified since: Oct 25, 2018
updated on: Jun 10, 2023
sportspar.com is checked and certified according to the Trusted Shops quality criteria
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Reviews for sportspar.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jun 23, 2022
Have ordered mote than 20 times, everytime everything arrives quite fast and with excellent packaging. Everything purchased was as advertised. Prices are extremely low for many items and just a bit better for others.
You will find discounted items mainly sports but some formal clothes as well. From time to time thet have sunglasses or glasses for prescription.
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the most relevant critical review
Sep 1, 2022
Kurzfassung:
Weiß man nicht die exakte Größe bzw. muss mehrere probieren, dann hier NICHT kaufen. Die Retoure bleibt an euch hängen. Rechtlich völlig in Ordnung, jedoch muss der Kunde vor Kauf korrekt informiert werden, was nicht passiert.
Erklärung:
Die Webseite hat einen groben Fehler bei der Verlinkung zu den AGBs und der Widerrufsbelehrung. Man wird auf beides im Bestellprozess hingewiesen aber die Links funktionieren schlicht nicht. (siehe Bild = wenn man Link anklickt.)
Daher ist es nicht einfach ersichtlich, dass man für die Retourkosten aufkommen soll.
Der Support reagiert entweder mit nicht hilfreichen bzw. Themenfremden Standardtexten oder antwortet mit "man weist auf die AGBs und Widerrufsbelehrungen hin" und "sie sind einsehbar" ... sind komplett unterschiedliche Sachen und hat mit dem Problem nichts zutun aber sei es drum.
Sie scheinen damit ja erfolgreich zu sein.
Die Preise scheinen zu passen und der Versand ist zügig. Hier also alles in Ordnung. Kundenservice / Support reagiert schnell allerdings nicht kundenorientiert.
gesetzliche Pflichten werden ignoriert und daraus entstehende Forderungen sitzt man gekonnt aus.
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Reviews for sportspar.com
Verified review
Aug 1, 2022
i dont need your mark of every things
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Answer by sportspar.com
Aug 1, 2022
Good morning, we are sorry to hear that you are not happy with your purchase. We see in our system that you placed an order containing only SportSpar.de products. On the photos, in the title and in the description of the products it is specified that the company brand is printed on the product. We are sorry if you did not see this before placing your order.
You can return unwanted products by following these steps: https://www.sportspar.com/returns Best regards, SportSpar
Verified review
Jul 10, 2022
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Answer by sportspar.com
Jul 12, 2022
Hello Andrej,
Thank you for your feedback. We are SportSpar and, of course sportsmanlike as we are, 3 out of 5 is not enough for us! Please let us know where we should improve for you. Just send an e-mail to our Customer Service (service@sportspar.com).
Best regards,
Your SportSpar team
Verified review
Jul 8, 2022
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Answer by sportspar.com
Jul 12, 2022
Hello Lesley,
Thank you for your feedback. We are SportSpar and, of course sportsmanlike as we are, 3 out of 5 is not enough for us! Please let us know where we should improve for you. Just send an e-mail to our Customer Service (service@sportspar.com).
Best regards,
Your SportSpar team
Verified review
Jun 23, 2022
Glasses of 200 and 300 euros came to me in plastic bags of cheap value!!!
I spoke with the customer service and they told me they do not have the original ports while in the description they wrote that they send them in their original cases!!!
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Answer by sportspar.com
Jun 28, 2022
Hello,
Thanks for your feedback. We are very sorry that your are not satisfied with your order at SportSpar. We only sell original items and we denounce retailers trading faked products. We are very proud to be able to offer such low prices over a long period of time. Unlike other retailers we do without too many middlemen, too long transportation routes and too high profit margins. Most of our products are from last year’s collections of popular sports brands. Often, our unbeatable low SportSpar prices are only a fraction of the original prices recommended by the manufacturers themselves.
Best regards,
Your SportSpar team
Verified review
Jun 14, 2022
Costumer reward system for esteem and loyal costumer. A black man can also make sense appearing on your catalog
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Answer by sportspar.com
Jun 16, 2022
Hello Walter Prince,
Thanks for your feedback. Your opinion is always very important for us in order to improve our online shop and our services.
In fact, we already have a kind of customer loyalty program. Please have a look at our DealClub. Here, loyal customers receive even better discounts and more special offers. Maybe this is of interest for you.
Best regards,
Your SportSpar team