Certificate for viennatickets.com
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Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
30/01/2018
Valid until
29/01/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for viennatickets.com
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- Delivery
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- Goods
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- Customer service
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Experience with viennatickets.com
Date of publication
09/11/2018
Date of order
09/11/2018
09/11/2018
Fast and smooth transaction
Date of publication
21/10/2018
Date of order
21/10/2018
21/10/2018
Very helpful when I sought advice and the online booking was so simple and fast.
Date of publication
15/08/2018
Date of order
15/08/2018
15/08/2018
Selten so zuvorkommend bedient worden Echt super Keine Vermittlungsgebühr.
Date of publication
16/06/2018
Date of order
15/06/2018
16/06/2018
I've got my ticket immediately and I'm very satisfied with you
Date of publication
11/06/2018
Date of order
11/06/2018
11/06/2018
Very good efficient service
Date of publication
17/04/2018
Date of order
13/04/2018
17/04/2018
Staff was very helpful with the pay back process. Thanks for your help.
Date of publication
15/04/2018
Date of order
15/04/2018
15/04/2018
The process was very easy to understand and to use.
Date of publication
13/03/2018
Date of order
10/03/2018
13/03/2018
Very helpful, very impressed
Date of publication
12/03/2018
Date of order
09/03/2018
12/03/2018
The box office was happy to take my e-ticket. The concert was excellent
Date of publication
11/03/2018
Date of order
08/03/2018
11/03/2018
Easy and quick purchase process.
Date of publication
23/02/2018
Date of order
19/02/2018
23/02/2018
After initial problems your customer service was excellent. I have now received the tickets thank you.
Date of publication
21/01/2018
Date of order
18/01/2018
21/01/2018
The performance was excellent
Date of publication
15/01/2018
Date of order
12/01/2018
15/01/2018
I was worried about that I couldn't print my e tickets but the customer service answered to my enquiry very quickly so I could had a wonderful concert tonight. Thanks for the help.:)
Date of publication
03/01/2018
Date of order
29/12/2017
03/01/2018
the shop is ok, but i regret the absence of precision concerning the categories.....last night we viewed Requiem in Karlskirche from the tower without any view of the orchestra and the places were very unconfortable : I would have never purchased such places had I known the layout
viennatickets.com replies: 04/01/2018
Dear Customer, thank you for the feedback.
We are sorry that your expectations of the concert were not met. We encourage our suppliers to upload seatingplans and offer as much info as possible. We will forward your feedback and will try to get an adequate plan of the layout.
Date of publication
28/12/2017
Date of order
25/12/2017
28/12/2017
Category selection very poor.
viennatickets.com replies: 29/12/2017
Dear Customer, thank you for your feedback.
We had to adapt the category selection of the New Years Eve Gala because each category has a different starting time (due to dinner and concert time) and our system does not (yet) have this feature when selecting categories the normal way.
We are sorry for the inconvenience
Date of publication
14/12/2017
Date of order
11/12/2017
14/12/2017
It was easy and simple to make the order, site was very friendly look
Date of publication
03/12/2017
Date of order
29/11/2017
03/12/2017
Everything was perfect
viennatickets.com
viennatickets.com was certified by Trusted Shops on 30/01/2018.
Contact
Auerspergstrasse 1
1080 Wien
Austria
1080 Wien
Austria
Tel: +43 1 817217817
office@viennatickets.com
viennatickets.com
Owner
Wiener Residenzorchester Veranstaltungs GmbH
Auerspergstrasse 1
1080 Wien
Austria
Auerspergstrasse 1
1080 Wien
Austria
Trade register
Handelsgericht Wien 168745f
Authorized representative
Sylvia Moser, GF Lami Cunaku
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with viennatickets.com in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
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Customer reviews