Review summary
Customers consistently appreciate the fast shipping, wide selection, and reliable stock of parts, especially for hard-to-find items. The quality and authenticity of received products are generally well-received, and many praise the professionalism and helpfulness of the customer service team. Additionally, clear and proactive communication, as well as reasonable and competitive pricing, are highlighted as positive aspects. However, some customers express dissatisfaction with occasional shipping delays, lack of updates, and disappointment with aftermarket substitutions instead of original products. There are also occasional concerns about shipping costs.
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How Trusted Shops prevents fake reviewsReviewsMarinespareparts.com
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Verified
Great service,quick response for all queries and very happy with shipping time is well.
Quality of parts and service 5stars
Highly recommend to bussines and private use!
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Great Customer Service
There were a couple of delays in the supply of some items on my order. But the professional and timely way these were communicated and managed left me with a very positive impression of this company.
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Very comfortable and reliable access to spare parts original and OEM catalogue, large assortment and stocks, quick delivery
Verified
Eine Bestellung über DPD ist bei mir nicht angekommen. Ich hatte mehrere male geschrieben und um Unterstützung gebeten. Es ist aber leider nichts passiert obwohl gesagt wurde man suche das Paket. Da es mir zu viele Aufwand war, habe ich die Artikel neu bestellt diecauch dann angekommen sind.
Reply from Marinespareparts.com
Dear Ron,
Thank you for your feedback. I can see that two of your previous orders were shipped together and delivered by DPD on 7 May. According to DPD, your new order, in which you reordered the items, was delivered on 12 May.
If this is incorrect, please do let us know. In that case, could you please send us a message to service@allesmarine.de? We will then check whether an investigation has already been launched with DPD. Naturally, it is not our intention to send parcels that do not arrive.
We apologise for this unpleasant experience. We of course wish you a pleasant and, above all, carefree boating season.
Kind regards,
Team Allesmarine
Verified
Very good comonication!
Very helpful customer support!
Shipped in a few days!
Verified
L'objet correspond exactement à mes attentes, parfait.
Verified
Perfetto. Catalogo completo pezzi ricambio originali
Catalogo infinito di ricambi per fuoribordo. Possibilità di cercare con i codici originali del produttore. Si trova tutto ciò che serve.
Costi di spedizione un po elevati .
Verified
You already doing good. Thanks for your service.
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They had all the parts I needed at very reasonable prices, and the delivery was great.
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Great service and great products. The whole process from purchase to delivery was seamless
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Easy find the propper part original/OEM acc. catalogue for my suzuki outboard. Reliable delivery.
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- Service rapide
- Améliorer la section ( compte client, quelques jours sans accès)
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Very easy to order of
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