Review summary
Customers frequently praise the fast shipping, clear and helpful support, and the quality and accuracy of the parts received. Many also find the ordering process easy and are pleased with the extensive catalog. The service is often described as reliable and professional. However, some customers report significant delivery delays, ignored messages or lack of updates from support, issues with the condition or accuracy of items, and problems with account access or order errors. There are also concerns from a minority about unresponsive customer support and accusations of fraud or significant mistakes.
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How Trusted Shops prevents fake reviewsReviewsMarinespareparts.com
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Pièce bien reçu et conforme à ma demande
Bon site pour les pièces détachées d’origine
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Great service,quick response for all queries and very happy with shipping time is well.
Quality of parts and service 5stars
Highly recommend to bussines and private use!
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I ordered from hungary and the shipping was great! Fast and easy.
Product also perfect.
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Used gas tank arrived extremely dirty/greasy/oily. Shipment was timely, but the worst/slowest courier was chosen.
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Great Customer Service
There were a couple of delays in the supply of some items on my order. But the professional and timely way these were communicated and managed left me with a very positive impression of this company.
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Top snelle levering beantwoord de e-mail netjes op tijd top bedrijf
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Very fast shipment. The goods well packed and in good condition.
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Intake gasket for Yamaha outboarder
Very fast delivery to Finland.
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Very comfortable and reliable access to spare parts original and OEM catalogue, large assortment and stocks, quick delivery
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Eine Bestellung über DPD ist bei mir nicht angekommen. Ich hatte mehrere male geschrieben und um Unterstützung gebeten. Es ist aber leider nichts passiert obwohl gesagt wurde man suche das Paket. Da es mir zu viele Aufwand war, habe ich die Artikel neu bestellt diecauch dann angekommen sind.
Reply from Marinespareparts.com
Dear Ron,
Thank you for your feedback. I can see that two of your previous orders were shipped together and delivered by DPD on 7 May. According to DPD, your new order, in which you reordered the items, was delivered on 12 May.
If this is incorrect, please do let us know. In that case, could you please send us a message to service@allesmarine.de? We will then check whether an investigation has already been launched with DPD. Naturally, it is not our intention to send parcels that do not arrive.
We apologise for this unpleasant experience. We of course wish you a pleasant and, above all, carefree boating season.
Kind regards,
Team Allesmarine
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Very good comonication!
Very helpful customer support!
Shipped in a few days!
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L'objet correspond exactement à mes attentes, parfait.
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