lampandlight.ieReviews:
358 reviews in the last 12 months4,060 total reviews
Excellent
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Top positive review
Jan 30, 2024
Verified review
I was nervous ordering from lampandlight.ie after seeing a bunch of 1 stars, but I'm so glad I didn't listen to those reviews! I placed my order on a Tuesday and the lamps were delivered that Friday, so I was very impressed by the fast shipping. The lamps were packaged great with lots of bubble wrap to prevent breakage and there was not a scratch on them. Lamps also come with an EU to UK/Ireland conversion plug which I was able to double-check with their quick customer service chat before purchasing. Couldn't be more pleased!
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Top negative review
Jul 4, 2023
Verified review
I ordered a bathroom light over mirror it does not have a pull string I have emailed them .. no response I have rang 3 times the line goes dead I simply want to return the light and get refunded!! I am not happy with their so called customer service !!!! Could they please answer my query I’m most 😒 annoyed!!
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Reviews for lampandlight.ie
5 days ago
Verified review
The lamp that I received was badly damaged and poorly packed. The outer box was not damaged just internal. Looked like it was previous return.
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Apr 14, 2024
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AVOID this company
Lamp arrived broken in two places and customer service have not replied to any of my messages or emails to organise a return that doesn’t charge me for postage of a faulty product.
Very disappointed and would never purchase from this company again.
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Mar 21, 2024
Verified review
One of my items did not arrive and the plug off the lamp is EU while I order off an Irish domain website so it should have come with a plug adapter
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Feb 12, 2024
Verified review
The lamp is leaning to the right and we are unable to rectify it! Very disappointing
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Feb 4, 2024
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Light Bulbs arrived shattered
I ordered 6 light bulbs. Three arrived shattered - they had been put in a larger box with zero protective wrapping inside. So of course they were broken in transit. Very disappointing!
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Jan 30, 2024
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Ordered light and payed, then told that it was not in stock so now have to wait, how long??
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Jan 22, 2024
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It has not arrived
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Jan 19, 2024
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Items broken on arrival
I ordered 3 light bulbs. 2 were broken on arrival. I have tried to get in contact and no one is answering. Avoid.
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Jan 8, 2024
Verified review
Most disappointing lamp. Hard to assemble.
Hopeless light. I have actually binned this lamp.
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Jan 7, 2024
Verified review
The light does not fit together. I have not received a reply to my email on the issue.
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Dec 30, 2023
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Parts Missing
Unfortunately, when I got my lamp and went to put it together the bulb and another part were not included in the box. I have emailed you in relation to same.
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Nov 8, 2023
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The packaging was really bad so item turned up broken.
The packaging was really bad. It was a glass item and it was put at the bottom of the box. It has no protection on one side. Of course, it broke.
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Oct 23, 2023
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Oct 19, 2023
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Hello. Send the goods first, then the questionnaire. What is not there cannot be evaluated. Thank you.
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Oct 15, 2023
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Product arrived in damaged condition. Better packaging is needed as the product is flimsy.
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Sep 18, 2023
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Ordered 4 items by accidents and only wanted 2 items, customer care wouldn't change my order
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Aug 25, 2023
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He recibido mi lampara y no es igual a la foto que había en la página de Internet. El color es negro pero gastado. No es lo que buscaba. Primera y última compra
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Aug 1, 2023
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Incorrect phone number given on the site . On returns I have to find the UPS point myself.
They state it costs €5 to return yet they only offer basic cost of item and not the taxes they charged with the purchase.
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Jul 13, 2023
Verified review
The lamp was broken
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Jul 4, 2023
Verified review
I ordered a bathroom light over mirror it does not have a pull string I have emailed them .. no response I have rang 3 times the line goes dead I simply want to return the light and get refunded!! I am not happy with their so called customer service !!!! Could they please answer my query I’m most 😒 annoyed!!
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Answer by lampandlight.ie
Jul 7, 2023
Dear Callie,
Thanks for your review. We have looked into our system and can find no emails from you. Would you kindly check which email you have been sending to and that it is not our 'noreply' email address?
Our bathroom lights do not contain pull cords and no pull codes are shown on the images or in the item description. They are designed to be connected to your mains. If you would like to return your order, please send your return request to 'info@lampandlight.ie' or call us 0818000081.
Kind regards,
The Lamp and Light Team