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lampandlight.ie
Reviews:

317 reviews in the last 12 months4,070 total reviews  

4.62
Excellent

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Most relevant positive review

Jan 30, 2024
 Verified review
I was nervous ordering from lampandlight.ie after seeing a bunch of 1 stars, but I'm so glad I didn't listen to those reviews! I placed my order on a Tuesday and the lamps were delivered that Friday, so I was very impressed by the fast shipping. The lamps were packaged great with lots of bubble wrap to prevent breakage and there was not a scratch on them. Lamps also come with an EU to UK/Ireland conversion plug which I was able to double-check with their quick customer service chat before purchasing. Couldn't be more pleased!

Most relevant negative review

Jul 4, 2023
 Verified review
I ordered a bathroom light over mirror it does not have a pull string I have emailed them .. no response I have rang 3 times the line goes dead I simply want to return the light and get refunded!! I am not happy with their so called customer service !!!! Could they please answer my query I’m most 😒 annoyed!!
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Reviews for lampandlight.ie

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Apr 27, 2024
 Verified review
The lamp that I received was badly damaged and poorly packed. The outer box was not damaged just internal. Looked like it was previous return.
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Apr 14, 2024
 Verified review

AVOID this company

Lamp arrived broken in two places and customer service have not replied to any of my messages or emails to organise a return that doesn’t charge me for postage of a faulty product. Very disappointed and would never purchase from this company again.
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Mar 21, 2024
 Verified review
One of my items did not arrive and the plug off the lamp is EU while I order off an Irish domain website so it should have come with a plug adapter
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Mar 15, 2024
 Verified review
The shipping was very fast, however the light was slightly damaged in one corner.
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Jul 4, 2023
 Verified review
I ordered a bathroom light over mirror it does not have a pull string I have emailed them .. no response I have rang 3 times the line goes dead I simply want to return the light and get refunded!! I am not happy with their so called customer service !!!! Could they please answer my query I’m most 😒 annoyed!!
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Answer by lampandlight.ie
Jul 7, 2023
Dear Callie, Thanks for your review. We have looked into our system and can find no emails from you. Would you kindly check which email you have been sending to and that it is not our 'noreply' email address? Our bathroom lights do not contain pull cords and no pull codes are shown on the images or in the item description. They are designed to be connected to your mains. If you would like to return your order, please send your return request to 'info@lampandlight.ie' or call us 0818000081. Kind regards, The Lamp and Light Team
Feb 7, 2024
 Verified review
Huge amount of styrofoam used in the packaging. You say you have a sustainable policy, and yet you use a material that takes 500 years to decompose, if at all. In this day and age, it is not good enough. Am disgusted and thinking about returning the product because of this.
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Dec 12, 2023
 Verified review

Good range & value, variable delivery.

We have used L&L a number of times because of their range of products and what seems to be good value. However, each experience has been tempered due to orders not filled first time. Our last order has just arrived with a lamp missing.
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Aug 1, 2023
 Verified review
Incorrect phone number given on the site . On returns I have to find the UPS point myself. They state it costs €5 to return yet they only offer basic cost of item and not the taxes they charged with the purchase.
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Feb 4, 2024
 Verified review

Light Bulbs arrived shattered

I ordered 6 light bulbs. Three arrived shattered - they had been put in a larger box with zero protective wrapping inside. So of course they were broken in transit. Very disappointing!
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Nov 18, 2023
 Verified review
I recieved the order but one part was missing. Its heavy and they told me I had to return to get another full order. They should be responsible for collecting the order
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Aug 25, 2023
 Verified review
He recibido mi lampara y no es igual a la foto que había en la página de Internet. El color es negro pero gastado. No es lo que buscaba. Primera y última compra
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Dec 30, 2023
 Verified review

Parts Missing

Unfortunately, when I got my lamp and went to put it together the bulb and another part were not included in the box. I have emailed you in relation to same.
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Nov 8, 2023
 Verified review

The packaging was really bad so item turned up broken.

The packaging was really bad. It was a glass item and it was put at the bottom of the box. It has no protection on one side. Of course, it broke.
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Feb 4, 2024
 Verified review

Very fast delivery; incomplete order

Very fast delivery; and well packaged. But I ordered two light bulbs with the lampstands , and they were not included!
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Jan 19, 2024
 Verified review

Items broken on arrival

I ordered 3 light bulbs. 2 were broken on arrival. I have tried to get in contact and no one is answering. Avoid.
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Jun 29, 2023
 Verified review
I haven't even received my first it and your doing my head in eveery ti.e i look at my phone your ads are there
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Oct 19, 2023
 Verified review
Hello. Send the goods first, then the questionnaire. What is not there cannot be evaluated. Thank you.
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Jan 8, 2024
 Verified review
Most disappointing lamp. Hard to assemble. Hopeless light. I have actually binned this lamp.
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Sep 18, 2023
 Verified review
Ordered 4 items by accidents and only wanted 2 items, customer care wouldn't change my order
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Jan 30, 2024
 Verified review
Ordered light and payed, then told that it was not in stock so now have to wait, how long??
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