lampandlight.ieReviews:
354 reviews in the last 12 months4,065 total reviews
Excellent
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Top positive review
Jan 30, 2024
Verified review
I was nervous ordering from lampandlight.ie after seeing a bunch of 1 stars, but I'm so glad I didn't listen to those reviews! I placed my order on a Tuesday and the lamps were delivered that Friday, so I was very impressed by the fast shipping. The lamps were packaged great with lots of bubble wrap to prevent breakage and there was not a scratch on them. Lamps also come with an EU to UK/Ireland conversion plug which I was able to double-check with their quick customer service chat before purchasing. Couldn't be more pleased!
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Top negative review
Jul 4, 2023
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I ordered a bathroom light over mirror it does not have a pull string I have emailed them .. no response I have rang 3 times the line goes dead I simply want to return the light and get refunded!! I am not happy with their so called customer service !!!! Could they please answer my query I’m most 😒 annoyed!!
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Reviews for lampandlight.ie
Jul 13, 2023
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Jul 4, 2023
Verified review
I ordered a bathroom light over mirror it does not have a pull string I have emailed them .. no response I have rang 3 times the line goes dead I simply want to return the light and get refunded!! I am not happy with their so called customer service !!!! Could they please answer my query I’m most 😒 annoyed!!
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Answer by lampandlight.ie
Jul 7, 2023
Dear Callie,
Thanks for your review. We have looked into our system and can find no emails from you. Would you kindly check which email you have been sending to and that it is not our 'noreply' email address?
Our bathroom lights do not contain pull cords and no pull codes are shown on the images or in the item description. They are designed to be connected to your mains. If you would like to return your order, please send your return request to 'info@lampandlight.ie' or call us 0818000081.
Kind regards,
The Lamp and Light Team
Dec 12, 2023
Verified review
Good range & value, variable delivery.
We have used L&L a number of times because of their range of products and what seems to be good value. However, each experience has been tempered due to orders not filled first time. Our last order has just arrived with a lamp missing.
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May 31, 2023
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Missing Items & No Customer Service
My order was missing items, one of the two boxes was open on arrival and missing the lights ordered.
I have been waiting over a month with no response to my email query on the missing items. Its a joke!
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Nov 18, 2023
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I recieved the order but one part was missing. Its heavy and they told me I had to return to get another full order. They should be responsible for collecting the order
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Aug 25, 2023
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He recibido mi lampara y no es igual a la foto que había en la página de Internet. El color es negro pero gastado. No es lo que buscaba. Primera y última compra
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Nov 8, 2023
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The packaging was really bad so item turned up broken.
The packaging was really bad. It was a glass item and it was put at the bottom of the box. It has no protection on one side. Of course, it broke.
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Jun 7, 2023
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The lamp is loose, falling apart, I have to buy a key to tighten the wheels.
For this price I expected better quality product
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Jun 29, 2023
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I haven't even received my first it and your doing my head in eveery ti.e i look at my phone your ads are there
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Sep 18, 2023
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Ordered 4 items by accidents and only wanted 2 items, customer care wouldn't change my order
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Oct 15, 2023
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Product arrived in damaged condition. Better packaging is needed as the product is flimsy.
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Aug 20, 2023
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Real versus on line appearance
The lining is not as reflective as it appears on the website.
So a little disappointing.
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Jan 7, 2024
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The light does not fit together. I have not received a reply to my email on the issue.
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Nov 20, 2023
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Arrived damaged with black markings on the golden bulb holder. Bulb sits sideways
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Jul 28, 2023
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product is good but bulbs were wrong for the fitting
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Jul 13, 2023
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The lamp was broken
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