lampandlight.ieReviews:
352 reviews in the last 12 months4,067 total reviews
Excellent
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Top positive review
Jan 30, 2024
Verified review
I was nervous ordering from lampandlight.ie after seeing a bunch of 1 stars, but I'm so glad I didn't listen to those reviews! I placed my order on a Tuesday and the lamps were delivered that Friday, so I was very impressed by the fast shipping. The lamps were packaged great with lots of bubble wrap to prevent breakage and there was not a scratch on them. Lamps also come with an EU to UK/Ireland conversion plug which I was able to double-check with their quick customer service chat before purchasing. Couldn't be more pleased!
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Top negative review
Jul 4, 2023
Verified review
I ordered a bathroom light over mirror it does not have a pull string I have emailed them .. no response I have rang 3 times the line goes dead I simply want to return the light and get refunded!! I am not happy with their so called customer service !!!! Could they please answer my query I’m most 😒 annoyed!!
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Reviews for lampandlight.ie
Jul 12, 2023
Verified review
good but...
Products and price are good.
Unfortunatelly, the notice that they were dispatched arrived after the lights.
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Jul 4, 2023
Verified review
I ordered a bathroom light over mirror it does not have a pull string I have emailed them .. no response I have rang 3 times the line goes dead I simply want to return the light and get refunded!! I am not happy with their so called customer service !!!! Could they please answer my query I’m most 😒 annoyed!!
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Answer by lampandlight.ie
Jul 7, 2023
Dear Callie,
Thanks for your review. We have looked into our system and can find no emails from you. Would you kindly check which email you have been sending to and that it is not our 'noreply' email address?
Our bathroom lights do not contain pull cords and no pull codes are shown on the images or in the item description. They are designed to be connected to your mains. If you would like to return your order, please send your return request to 'info@lampandlight.ie' or call us 0818000081.
Kind regards,
The Lamp and Light Team
Jun 29, 2023
Verified review
I haven't even received my first it and your doing my head in eveery ti.e i look at my phone your ads are there
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Jun 7, 2023
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The lamp is loose, falling apart, I have to buy a key to tighten the wheels.
For this price I expected better quality product
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Jun 5, 2023
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Fab lamp
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May 31, 2023
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Missing Items & No Customer Service
My order was missing items, one of the two boxes was open on arrival and missing the lights ordered.
I have been waiting over a month with no response to my email query on the missing items. Its a joke!
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May 31, 2023
Verified review
Fast and efficient service. I was kept updated from the time I ordered to delivery. Lamp was exactly what I wanted...I love it! Will use this website again.
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May 26, 2023
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Extremely wasteful packaging
Installation guide inadequate - does not indicate how to manage wiring during assembly - no video (in this day and age?)
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