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Top positive review
Jan 31, 2024
Verified review
Lovely set of shelves!
Arrived really quickly and was packaged securely. The shelves are expensive, but look really good quality and were easy to instal. Only thing that would make it better would be if there were two more screw holes to secure it to the wall, just for peace of mind that it is secure. But I recommend!
The product is very heavy. The screws which were included were not appropriate. I had to order stronger ones. The instruction video was basically useless. It just shows a women taking out a drill and smiling. There is no indication what is actually needed.
I was contemplating returning the shelves so I emailed Tee books and they never replied. Poor customer service.
But the shelves are nice, if over-priced.
the package arrived super damaged, transport must have been quite difficult.
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Answer by TEEbooks UK
Feb 12, 2024
Dear Customer,
Please contact our Customer Service at info@teebooks.com. We will always replace the shelves damaged. We look forward to hearing from you. TEEbooks
Feb 6, 2024
Verified review
Norway was not an option when choosing country to buy from
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Oct 2, 2023
Verified review
The product is very heavy. The screws which were included were not appropriate. I had to order stronger ones. The instruction video was basically useless. It just shows a women taking out a drill and smiling. There is no indication what is actually needed.
I was contemplating returning the shelves so I emailed Tee books and they never replied. Poor customer service.
But the shelves are nice, if over-priced.
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Answer by TEEbooks UK
Oct 3, 2023
Our shelves are made from 1.5 mm thick steel to ensure they are strong and stable enough for books and items. "Universal" screws and dowels are provided with the TEEbooks shelves. For specifics walls we always recommend to check the type of the wall before installing them. Our customer service is always available by e-mail or by phone and replies to every questions required.
Sep 9, 2023
Verified review
Wrong size for shelves and arrive late unfortunately. Although once arrive the shelved are exactly as I expected and perfect
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Answer by TEEbooks UK
Sep 11, 2023
Dear Customer,
Your parcel was dispatched on 30/08/2023 and delivered on 06/09/2023 in accordance with the delivery period of 5/6 working days as indicated on our website.
If you have encountered a problem with the delivery or the items received, our customer service is at your disposal as indicated on our website at the following e-mail address: info@teebooks.com and phone number +33 4 93 26 89 17. Yours faithfully. TEEbooks
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