Reviews for cookinglife.eu
4.53/5.00
Excellent
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the most relevant positive review
3 months ago
i have very much appreciated the prompt and continuous support received from cookinglife's customer service, compensating for fedex's poor performance (way below other carriers, subject to the same exceptional conditions of the pandemic) .. in terms of possible improvements, i would have certainly benefited from being informed in the shipping notification that the order is split into to parcels, which eventually have arrived a few days apart .. again, the customer service has immediately clarified that after the first parcel has arrived .. thanks again to nick and floor
the most relevant critical review
3 months ago
Everything arrived when expected and safely packaged so that was great.
I’d ordered a few different items and all bar one were perfect. The pestle and mortar I had ordered however was not up to standard and I could not give it as the gift it was intended to be.
They offered me a reduction on the price but I had no desire to keep the item. They eventually offered me a full refund and I didn’t have to go to the trouble of returning the item either.
So, pretty good service overall.
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What other customers say about their experience with cookinglife.eu
21 days ago
A very good product. More especially good customer service.
Verified review|
Answer by cookinglife.eu
11 days ago
Thank you so much for your kind words! Kind regards, Your Cookinglife Team
2 months ago
I placed an order for wine glasses and pizza dishes, and unfortunately one dish arrived broken. The customer service was excellent and very quick to come back to me and solve my issue sending me a new item free of charge. Everythinkg went smoothly, I will definitely buy again. Highly recommended!
Verified review|
2 months ago
Good quality products. Great service up to the point of delivery. Had an issue with delivery company. Delivery my parcel to another address 15kms away because they didn't read the eircode properly. Had to collect it myself. Wouldn't recommend the delivery company. Lets the side down.
Verified review|
2 months ago
I was highly impressed by the care that was taken regarding the packaging of my order (a dinner set and mugs), which ensured that eventhough the outer box was dented when it arrived due to transport; all the plates and mugs were in perfect condition! Well done!!
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2 months ago
Good service when ordering. Unfortunately my parcel never arrived. However Cookinglife refunded my purchase without any issues. A good and friendly company to deal with. Despite my unfortunate non delivery I would recommend them
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2 months ago
Excellent products and I couldn't be happier with the quality. The Cooking Life support team was also very helpful and prompt whenever I had a question. Highly recommend and will definitely purchase again. Thank you.
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2 months ago
I never bought at this website and I was guided by some reviews from here, so I guess this one might be helpful. I bought 3 products with excellent quality and according to what I expected. They also arrived quickly!
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Answer by cookinglife.eu
2 months ago
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at Cookinglife. This review made our day!
2 months ago
Good selection of kitchen equipment although some items out of stock
When there was a minor issue with my delivery the response time and customer service by email was excellent
Verified review|
2 months ago
Simple to order, many items. Accurate and safe packaging. Everything came quickly. Only thing there is no account management where to have an order history.
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2 months ago
Quick and easy, great products- wish I'd found you a long time ago. Shame we now have Brexit which will make shopping with you less easy.
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2 months ago
Delivery was fast and efficient and customer service for tracking the order very good. I would definitely use the company again.
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2 months ago
They shipped my items in 2 hours of ordering, I never had that happen to me and it was amazing! Everything came well packaged
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2 months ago
El producto que compré llegó roto a mi casa. Cómo no tenían más unidades me devolvieron el importe de la compra rápidamente.
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2 months ago
was delighted with my shopping experience - it was my first time shopping at Cookinglife and will certainly use them again.
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2 months ago
Good prices, fast delivery, good packaging that ensured my wine glasses made it all the way in one piece
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Answer by cookinglife.eu
2 months ago
Thank you so much for your kind words, Rasmus. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back soon!
Team Cookinglife
2 months ago
Transaction was smooth , i was kept up to date with shipping & packaging was very good .
Verified review|
Answer by cookinglife.eu
2 months ago
Dear Steven, thanks for sharing your feedback. Our staff will definitely be happy to read what you wrote. We look forward to seeing you again.
2 months ago
Great store! They have a good selection of items and I always receive my order quickly.
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2 months ago
Excellent service ..quality.and price .Packaged really well and good arrived quickly
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2 months ago
I was amazed on the time from the order to the package and the rest on the ruote.
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2 months ago
The item arrived quickly and is exactly as described & shown on the website.
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Reviews for cookinglife.eu
4.53/5.00
Excellent
How is the rating calculated?
Trustmark for cookinglife.eu
Status:
certified since: 25/05/2020
updated on: 19/04/2021
cookinglife.eu is checked and certified according to the Trusted Shops quality criteria
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At cookinglife.eu, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more
Details about cookinglife.eu
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Contact
Cookinglife B.V.
Osloweg 103
9723BK Groningen
Netherlands
Authorised representative
Sebastian Bakker