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cookinglife.eu
Reviews:

508 reviews in the last 12 months3,237 total reviews  

3.95
Good

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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7 days ago
 Verified review

Some communication problems.

I have used CookingLife on a number of occasions. While processing my order I clicked autofill for my credit card details and address as usual. For some reason there an error that I did not spot until I reached checkout. Only part of my address appeared and country was UK, whereas I live in the Reublic of Ireland. When I informed customer care there was no acknowledgement and once again my full address was not listed; plus the address was presented in a different format. I was concerned that my package might not be delivered.
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Answer by cookinglife.eu
7 days ago
Dear Ray Martin, Thank you for your message and apologies for the confusion. At Cookinglife we strive to make your ordering process as smooth as possible. We"re sorry you"ve encountered problems entering your address details. This is certainly not the experience we want to offer our customers. I would also like to give you some clarification as to why my colleague said this, we cannot change an address once the package has been sent and this was the case with you. However, I also see that your package has been received in good order, so please enjoy your order Kind regards, Team Cookinglife.
8 days ago
 Verified review

Super service!!!

My parcel arrived on time,well packaged & no breakages. My only problem was that the address was incomplete on the invoice.I did email "cookinglife" to ask them to amend the address prior to shipping but they did not reply. Still.....very happy with the service provided by this company.
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Answer by cookinglife.eu
8 days ago
Dear Margaret, Thank you very much for your feedback and your rating of 4 stars! We apologise for the incomplete address on the invoice. We have received your e-mail and changed the correct address on the invoice and sent it to you. We appreciate your understanding and are glad you are generally satisfied with our service. If you have any further questions, please feel free to contact us. Thank you very much! Kind regards, Team Cookinglife.
Mar 30, 2024
 Verified review

Excellent

We bought some more crockery after an order arrived with no breakages. We were not disappointed and received the crockery in good time to add to our set. We would purchase again. This is a great shop with many quality items. Customer Service is second to none.
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Answer by cookinglife.eu
Mar 30, 2024
Best Louisa, How incredibly nice to hear that you are so satisfied with our products and service! Glad your order arrived well and that you are enjoying your new crockery. We really appreciate your positive feedback and hope to see you in our shop again soon. Enjoy your new purchases! Kind regards, Team Cookinglife
Mar 19, 2024
 Verified review
Love the items you sell. Your shop looks really great. My items arrived very quickly and were very well packed so I have not hesitated to order something again, confident that it will arrive in tact. Thank you for a great shopping experience.
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Answer by cookinglife.eu
Mar 20, 2024
Dear Louisa, How nice to read that you are so happy with the products and our shop! We do our best to get everything to you as quickly and safely as possible, so it"s nice to hear that we succeeded. Thank you for your lovely review! We hope you enjoy your new order just as much. Kind regards, Team Cookinglife.
3 days ago
 Verified review

Quality Red Wine Glasses

I have been looking for quality oversized burgundy red wine glasses for some time. I didnt want to buy online but took a chance with Cooking life. The glasses arrived really well packaged and are amazing. Thanks
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Answer by cookinglife.eu
7 hours ago
Dear Colin, Thank you for your lovely review! Super to hear that you are happy with your new oversized red wine glasses. We hope you get to enjoy them for a long time to come. If you have any questions in the future, we are always here for you. Kind regards, Team Cookinglife.
3 days ago
 Verified review

Good range of goods, competitive pricing and speedy delivery

Good website and competitive pricing. Very speedy delivery to the UK - and very well packed. Didn’t overcharge for delivery to the UK. Would definitely use again. Thank you for super service.
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Answer by cookinglife.eu
6 hours ago
Dear Kathy , Thank you for your lovely review! We are glad you are happy with our website, prices and fast delivery. Great to hear that everything arrived well in the UK. We look forward to seeing you back at Cookinglife. Enjoy your purchases! Kind regards, Team Cookinglife.
Mar 30, 2024
 Verified review
Arrived in the UK less than a week after ordering and over Easter, which is excellent. Genuine article. Would definitely purchase from this retailer again.
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Answer by cookinglife.eu
Apr 2, 2024
Dear Karen Hewitt, Thank you for your lovely review! We are super happy to hear that you are happy with our service and your purchase. We hope you enjoy your new steak knives. We look forward to seeing you again at Cookinglife! Kind regards, Team Cookinglife
13 days ago
 Verified review
the cookware i ordered was delivered in good time and was very well packaged to protect against damage. Lovely set and great price.
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Answer by cookinglife.eu
12 days ago
Dear Aaron Hayes, Thank you for your lovely review! We are happy to hear that you are happy with your new pan set. Have fun cooking! Should you have any questions or comments in the future, we would love to hear from you. Kind regards, Team Cookinglife.
Mar 30, 2024
 Verified review
Good quality steak knives from Laguiole at a competitive price and reasonable fee for delivery to Ireland
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Answer by cookinglife.eu
Apr 2, 2024
Dear Patricia, Thank you for your lovely review! We are glad you are satisfied with your Laguiole steak knives. Enjoy your purchase! Kind regards, Team Cookinglife
Mar 16, 2024
 Verified review
Excellent service. Quick delivery to the UK. Really pleased with my purchase. Will def use again. Thanks
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Answer by cookinglife.eu
Mar 18, 2024
Beste Elisa​, Hartelijk dank voor de lovende review! Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad. Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een **5-star review** zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife! We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Mar 18, 2024
 Verified review

Small but special

It was a small purchase but a very important one, and it came very quickly and excellently packed.
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Answer by cookinglife.eu
Mar 19, 2024
Dear Amanda, Thank you for your lovely review! We are happy to hear that you are satisfied with your Cake Plate and the prompt service. Your satisfaction is most important to us! Should you need anything else in the future to make your cooking experiences even more special, we are always here for you.
Mar 20, 2024
 Verified review

Excellent service

Came promptly and well packaged, although it did seem a very large parcel for such a small item.
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Answer by cookinglife.eu
Mar 21, 2024
Dear Adrian, Thank you for your nice review! We are pleased to hear that your order arrived quickly and safely. We always try to protect our products as best as possible during transport. That is why the packaging can sometimes be slightly larger than the product itself. We understand that this may seem strange, but we want to make sure that your order arrives to you in perfect condition. Have fun with your purchase! Yours sincerely, Team Cookinglife
Apr 1, 2024
 Verified review
Fast efficient service, pizza plates arrived in perfect condition and were very well packaged.
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Answer by cookinglife.eu
Apr 2, 2024
Dear Lynda O"Carroll, Glad to hear you received your new pizza plates soon! We hope you enjoy eating with your new plates :) If we can be of any further assistance, please let us know! Kind regards, Team Cookinglife
Mar 28, 2024
 Verified review
Good value for a excellent set of coffee cups highly recommend buying from this company
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Answer by cookinglife.eu
Mar 29, 2024
Dear John, Thank you for your lovely review! We are glad you are satisfied with your coffee cups. Have fun with them! Kind regards, Team Cookinglife
Mar 29, 2024
 Verified review
Nothing my fondue is just lovely I am delighted with it and would like to order more
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Answer by cookinglife.eu
Mar 30, 2024
Dear Jane, Thank you for your lovely review! Great to hear that you are so satisfied with your new fondue set. We hope we can provide you with fine kitchen items again in the future :) Kind regards, Team Cookinglife
Apr 2, 2024
 Verified review
great company, order arrived super fast and excellent value for money!
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Answer by cookinglife.eu
Apr 2, 2024
Dear Nicola, Thank you for your lovely review! We are glad you are satisfied with our service and speed of delivery. Enjoy your purchase! Kind regards, Team Cookinglife
Mar 29, 2024
 Verified review
Good sellers. I will buy again. Cookinglife Citrus Press Cast Iron
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Answer by cookinglife.eu
Mar 30, 2024
Dear Richard, Thank you for your lovely review! We are happy to hear that you are happy with your new purchase. Enjoy your Cookinglife Citrus juicer made of cast iron. Kind regards, Team Cookinglife
MH
Mar 30, 2024
 Verified review
Mooie ketels,de blauwe kleur vind ik helemaal geweldig
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Answer by cookinglife.eu
Apr 2, 2024
Beste Mandy, Bedankt voor je mooie review!  We zijn blij om te horen dat je zo tevreden bent over de blauwe ketels.  Veel kookplezier ermee gewenst :)   Met vriendelijke groet, Team Cookinglife
3 days ago
 Verified review

Good service & price.

Good service. Good price. Happy with everything.
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Answer by cookinglife.eu
7 hours ago
Dear Greg Dexter, Thank you for your lovely review! We are happy to hear that you are happy with our service and prices. Have fun with your Bamix SliceSy! Kind regards, Team Cookinglife.
8 days ago
 Verified review
Product was as described and arrived quickly.
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Answer by cookinglife.eu
8 days ago
Dear Marie, How nice to hear that you are happy with our service and your product! Your positive feedback totally makes our day. Enjoy your purchase! If you have any further questions or comments, we would love to hear from you.