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cookinglife.eu
Reviews:

476 reviews in the last 12 months3,168 total reviews  

3.81
Good

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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9 days ago
 Verified review

Cookinglife delivered quickly and well packed.

I wanted to add some more bowls to my collection of Villeroy Boch rock and found the rock glow 24cm just what I wanted and at a very keen price so I ordered them from cookinglife expecting them to take at least a week to be delivered but all 4 arrived within days, well packed and arriving with care.
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9 days ago
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart.We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Feb 22, 2024
 Verified review
Ordered a 28cm carbon steel pan, it was bigger than the actual size. However I didn't want the hassle of exchanging it and started to use it. Very happy with the quality. Non stick!!!!
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Answer by cookinglife.eu
Feb 22, 2024
Dear Sue, Thank you for your lovely review! Great to hear that you are happy with the quality, despite the pan being bigger than expected. Enjoy your pan and may many delicious dishes be prepared in it! Kind regards, Team Cookinglife
Feb 28, 2024
 Verified review
Fast delivery. Great products. The only thing I would say is to put fragile sign on it as it was delivered by post and they normally don’t mind the parcels unless they are marked fragile
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Answer by cookinglife.eu
Feb 28, 2024
Good afternoon Kate, Thank you for your review! It"s nice to hear that you are happy with the fast delivery and our products. Your feedback about marking packages as fragile is certainly helpful. We include this in our improvement points to make our service even better. Have fun with your purchases!
Mar 5, 2024
 Verified review
Great prices. Cheaper than I saw elsewhere. The product is of high quality. Delivery was quick, lots of updates and the item was well packed. I would definitely order again
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Answer by cookinglife.eu
12 days ago
Dear Ben, Thank you for your lovely review! We are very happy to hear that you are satisfied with the prices, product quality, fast delivery and our communication. We look forward to welcoming you again on your next order.
Feb 22, 2024
 Verified review
It's was 2nd times that I ordered from you and arrived it safely and good packing as well 😊 I'm thinking about order more item from you in the future. Thank you very much!
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Answer by cookinglife.eu
Feb 23, 2024
Dear Kazue, Thank you for your lovely review!  We"re delighted to hear that you"re satisfied with our service and that everything arrived safely and well-packaged. We look forward to assisting you with your orders again in the future. Enjoy your purchases!
Feb 20, 2024
 Verified review
Vindt de service erg goed gelijk reactie terug betreft vragen over het product en aankomst. Medewerkers zijn beleefd en vriendelijk. Heel leuk. Producten ook goed.
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Answer by cookinglife.eu
Feb 21, 2024
Beste Eric​,  Hartelijk dank voor de lovende review!  Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad.  Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een 5-star review zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife!  We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Feb 25, 2024
 Verified review
Ordered an oyster knife and wine glasses. All arrived in time and well packed. Quality of everything seems good, impressed with the stainless steel oyster shucker.
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Answer by cookinglife.eu
Feb 26, 2024
Dear Daniela, How great to hear that you are happy with your purchases and delivery!  We"re glad you"re impressed with the oyster knife. Enjoy your new kitchen gear! Warm regards, Team Cookinglife
Feb 19, 2024
 Verified review
Very good service, arrived promptly and we'll packaged. My only criticism is that it would be helpful to provide measurements of these dishes.
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Answer by cookinglife.eu
Feb 19, 2024
Dear Ailish, Super that you are happy with our service!  Thanks for the feedback about the sizes of the trays, that"s definitely something we take seriously. We always try to include as much information as possible with our products, but sometimes something can be missing.
8 days ago
 Verified review

Good quality and fast delivery

The stylish olive boards that can be a perfect decor for your house. The delivery to Ireland was very fast and I'm happy about the quality
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Answer by cookinglife.eu
6 days ago
Dear Stanislava, Thank you for your lovely review! We are happy to hear that you are satisfied with the quality of the olive wood boards and our fast delivery to Ireland. Enjoy your products! Kind regards, Team Cookinglife
10 days ago
 Verified review
All was easy and prompt, well packed and safely delivered. Can you use less plastic though (much was cardboard but some was bubble wrap).
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Answer by cookinglife.eu
9 days ago
Beste Elizabeth, Bedankt voor je mooie review! We zijn blij dat alles naar wens is verlopen. Ook waarderen we je feedback over het gebruik van plastic in onze verpakkingen. We zijn constant op zoek naar manieren om onze impact op het milieu te verminderen en zullen je suggestie meenemen in onze overwegingen. Veel plezier met je aankoop!
6 days ago
 Verified review
Impressed with the packaging, good all round service, will not hesitate in recommending cooking life to friends and family
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Answer by cookinglife.eu
5 days ago
Dear Christopher, Thank you for your lovely review! We are happy that you are satisfied with our service and packaging. That you want to recommend us to friends and family is the biggest compliment we can get. We hope to see you at Cookinglife again soon! Kind regards, Team Cookinglife.
9 days ago
 Verified review
Excellent experience. I kept informed from purchase to delivery date and delivered 7days after ordered.
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Answer by cookinglife.eu
6 days ago
Dear James, How nice to hear that you had an excellent experience with us. We always do our best to keep our customers as informed as possible.  Thank you for your lovely review! Enjoy your purchase. Kind regards, Team Cookinglife.
3 days ago
 Verified review
Excellent service. Quick delivery to the UK. Really pleased with my purchase. Will def use again. Thanks
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Answer by cookinglife.eu
21 hours ago
Beste Elisa​, Hartelijk dank voor de lovende review! Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad. Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een **5-star review** zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife! We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Feb 23, 2024
 Verified review
Website is easy to navigate and simple to order. Was most impressed by such careful packing!!
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Answer by cookinglife.eu
Feb 23, 2024
Dear Pirge, Thank you for your lovely review! It"s great to hear that you find our website convenient and are pleased with how we package the products. We always strive to ensure that everything arrives safely and in perfect condition. Enjoy your order!
Feb 21, 2024
 Verified review
Excellent shopping experience - fast delivery and very happy with purchase :)
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Answer by cookinglife.eu
Feb 21, 2024
Dear Brian, Thank you for your lovely review! We are happy to hear that your experience with us was so positive. Enjoy your purchase! If you have any questions in the future, we would love to hear from you.
6 days ago
 Verified review
Prompt delivery. Items as described and I am very pleased with my purchase.
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Answer by cookinglife.eu
5 days ago
Dear Elsie, Thank you for your lovely review! We are happy to hear that you are happy with your purchase and the quick delivery. Enjoy your beer glasses! Kind regards, Team Cookinglife.
Feb 19, 2024
 Verified review
packed really well, and great communication, all items as anticipated.
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Answer by cookinglife.eu
Feb 20, 2024
Dear Diane Russell, Thank you for your positive feedback! We are happy to hear that you received your order well-packaged and you were happy with the communication. We hope you enjoy your new tableware pieces! Kind regards, Team Cookinglife
Feb 29, 2024
 Verified review
Easy to order, content as described. Great communication all the way.
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Mar 1, 2024
Dear Cathal, Thank you for your lovely review! We are happy to hear that you are satisfied with your order and our communication. Enjoy your purchase! Kind regards, Team Cookinglife
NK
Mar 2, 2024
 Verified review

Cooking life first purchase

No complaints from me, item was as described and delivered promptly
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Mar 4, 2024
Dear Kendrick, Thank you for your lovely review! Have fun with your new steak forks. If you have any questions or comments in the future, we"d love to hear from you. Kind regards, Team Cookinglife
ME
12 days ago
 Verified review
A very efficient service and product arrived on time. Many thanks
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9 days ago
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart. We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife