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certified since: May 25, 2020
updated on: Feb 3, 2023
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Reviews for Cookinglife
This is how we ensure that reviews come from real consumers.
the most relevant positive review
May 20, 2022
The buying process was very smooth and easy. The delivery (cross border) was a bit delayed from the expected time, but it was due to the delivery courier. When contacting Cookinglife customer service the issue was immediately taken into action. The package and the item itself were / are in perfect shape.
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the most relevant critical review
Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife
Verified review
Jan 14, 2023
I was a little worried right after I placed my order for Le Creuset frying pans and Alessi flatware due to the bad reviews!
But I have received my order quickly. It contained everything I ordered it was well packaged and I have no complaints.
I am relieved to have found an online store with such a great selection of kitchenware at very competitive prices. I was also relieved that no extra taxes were to be paid on delivery from Belgium to Denmark. It will not be the last time I order from Cookinglife.
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Answer by Cookinglife
11 days ago
That is great to hear, thank you for leaving your kind feedback. We hope to see you again soon!
Verified review
7 days ago
Received a damaged product at first, after emailed to cs several times, after 3 weeks finally received their feedback and they agreed to send me an replacement for free, and I received it after a week, and it was good this time. Thanks for that.
Just the auto-reply email bot made the customer a bit frustrating, but finally I also received the goods I want in good condition.
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Verified review
12 days ago
Good range of products to choose from
Several products available to buy, but that are out of stock
No customer area; no way to keep track of what was already sent, what was paid but is still waiting stock, etc.
On multi items order, where some were out of stock, it is very difficult to understand what was already sent, what is pending, what will not be sent...
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Answer by Cookinglife
11 days ago
Thank you for leaving your feedback.
Verified review
6 days ago
I ordered the orange pot and was not disappointed. It’s a lovely colour, I have used it twice already and it only
arrived a week ago. It cooks the mussels
perfectly and looks great on the table to serve them in. The lid is also a great for putting the empty shells in.
Very pleased with my purchase, very good quality too.
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Verified review
Jan 17, 2023
Products are high quality and exactly as described on their website. I had a minor order issue when it arrived and a single call fixed the issue immediately. Absolutely recommend!
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Answer by Cookinglife
11 days ago
Thank you for the kind feedback - we hope to see you again soon!
Verified review
12 days ago
As my order has not yet arrived,
service has to be described as fair!
It appears "Cookinglife",
is in a hurry to gain recommendations, before orders are complete!
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Verified review
12 days ago
Good range of products
Several products available for purchase, but out of stock
No customer area where you can keep track of pending orders
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Verified review
Jan 20, 2023
Great product choices; super customer service & communications; fast dispatch. What's not to like?? Thanks guys ;)
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Answer by Cookinglife
11 days ago
Thank you! We hope to see you again soon.
Verified review
Jan 15, 2023
Dobra komunikacha szybkie odpisywanie na wiadomosci
Polecam
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Verified review
8 days ago
Products arrived earlier than expected. Packaging was very good and all glasses arrived intact.
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Verified review
Jan 15, 2023
Great prices, really helpful Customer Service, good communication regarding orders!
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Answer by Cookinglife
11 days ago
Thank you for the kind feedback!
Verified review
4 days ago
Very happy with cooking life website very easy to navigate and easy to check out
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Verified review
10 days ago
communiation was efficient and delivery was prompt. Very pleased with my order.
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Verified review
Jan 18, 2023
I ordered knives, which came quickly and are living up to expectations
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Answer by Cookinglife
11 days ago
That's great to hear, thank you for the feedback!
Verified review
Jan 13, 2023
Exactly what I was looking for, delivered fast and efficiently.
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Answer by Cookinglife
11 days ago
That is great, thank you for leaving feedback!
Verified review
Jan 13, 2023
Not as large as wanted. Table or Serving Spoon is bigger.
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Answer by Cookinglife
11 days ago
Very sorry to hear that the product did not live up to your expectations.
Verified review
Jan 15, 2023
Prompt delivery and kept me updated with emails.
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Answer by Cookinglife
11 days ago
That is great to hear!
Verified review
13 days ago
Fast delivery, good quality, perfect !
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Answer by Cookinglife
11 days ago
Thank you!
Verified review
9 days ago
Speedy delivery reasonable price
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Verified review
Jan 17, 2023
Jó árak !!! Minöségi termékek!
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