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Top positive review
Jul 26, 2023
Verified review
Très très bon service après vente. J’ai reçu en cadeau l’horloge des marées et j’ai demandé au service client la possibilité de changer le fond de l’horloge pour l’assortir avec le baromètre et mon intérieur.
Le service a super bien géré ma demande et je suis ravie 🤩.
Mes deux pendules vont super bien ensembles.
Encore merci Océan clock, je recommande vivement.
I was really excited to receive the Barometer and was sold on the hand crafted ethos and product quality, which you obviously pay a premium for. However, the Barometer arrived with the three of the four pins, that hold the unit in place, fallen off meaning I have to return it. Due to disappointment and not wanting this to happen again, I'm going for a full refund rather than a replacement - which is a real shame
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Reviews for Ocean Clock
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Dec 13, 2023
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Great item top quality
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Dec 13, 2023
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Easy to navigate website , kept me informed of the progress and arrived quicker than I expected especially when it came from France
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Dec 13, 2023
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A beautiful tidal clock!
My husband is going to be so happy when he opens his Christmas present. Thank you!
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Nov 28, 2023
Verified review
Great !
Quick answer
Great products
Maybe not enough stock
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Nov 18, 2023
Verified review
Great service!
Our friends have a tidal clock from Ocean Clocks and we liked it so much that we've purchased one for ourselves as we live by the sea and the tides are important to us!
The clock was delivered in less than a week from placing the order!
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Oct 21, 2023
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Beautiful wave clock
Dispatched very quickly
Very helpful on the telephone when said item was a bit late arriving ,put my mind at ease and was delivered early next day . Would thoroughly recommend this company
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Sep 28, 2023
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Sep 10, 2023
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Amazing design and quality. Super fast delivery even with customization.
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Answer by Ocean Clock
Sep 12, 2023
Thank you very much for your order Michael and for your very positive review :)
Sep 10, 2023
Verified review
Lovely product, delivered quickly. Looks beautiful on our kitchen wall & super useful too
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Answer by Ocean Clock
Sep 12, 2023
Thank you very much. We're glad you like your tide clock!
Sep 2, 2023
Verified review
Clear efficient service, great product and delivered on time. Recipient of present loves it!
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Answer by Ocean Clock
Sep 12, 2023
Thank you very much for your comment Sarah. We're delighted that your gift was a success :)
Aug 23, 2023
Verified review
Ocean Clock Barometer
Great website, full of info. No problem with shipping to Ireland. Arrived very well packed and very secure. Needed a minor adjustment for which a tiny screwdriver was attached. I bought this online to pair with the tide clock I got from "Isabel's Place" in Dungarvan, Co Waterford as the shop didn't stock the barometers.
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Answer by Ocean Clock
Aug 24, 2023
Thank you for posting your experience 😊
Aug 13, 2023
Verified review
Hand Crafted & Quality Check Faults
I was really excited to receive the Barometer and was sold on the hand crafted ethos and product quality, which you obviously pay a premium for. However, the Barometer arrived with the three of the four pins, that hold the unit in place, fallen off meaning I have to return it. Due to disappointment and not wanting this to happen again, I'm going for a full refund rather than a replacement - which is a real shame
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Answer by Ocean Clock
Aug 22, 2023
Good afternoon Mr McEwen,
I assure you that your case is an accident! We take care to do quality work. We select the finest materials and hand-assemble our clocks and barometers in our workshop in France. We have taken charge of all return costs for this faulty item. We understand your request for a refund. Your parcel is on the way. We will refund you as soon as we receive your parcel.
We apologise again for this problem.
Carole.
Aug 4, 2023
Verified review
The setup and the accuracy are not easy to do. You have to perform it often over the time.
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Answer by Ocean Clock
Aug 22, 2023
Hi Philippe
Thank you for your comment. We have set up a very easy-to-use tool on our website for setting your tide clock. You only need to adjust it once when you install the clock. If you need any help with the setting, please don't hesitate to contact us at contact@oceanclock.com
Très très bon service après vente. J’ai reçu en cadeau l’horloge des marées et j’ai demandé au service client la possibilité de changer le fond de l’horloge pour l’assortir avec le baromètre et mon intérieur.
Le service a super bien géré ma demande et je suis ravie 🤩.
Mes deux pendules vont super bien ensembles.
Encore merci Océan clock, je recommande vivement.
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Jul 17, 2023
Verified review
Very Quick delivery even when customized
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Answer by Ocean Clock
Jul 18, 2023
Thank you very much for your very kind review !
Jul 8, 2023
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Answer by Ocean Clock
Jul 11, 2023
Thank you very much for the 5 stars score :)
Jun 21, 2023
Verified review
Looks fantastic and works great
The clock looks fantastic and works great, delivery was fast, too.
Only criticism is of the courier, the package arrived soaking wet, but luckily the clock was not damaged.
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Answer by Ocean Clock
Jun 23, 2023
Thank you for your comment George. We're very happy to hear that you like the clock!
Jun 15, 2023
Verified review
fast delivery, lovely packaging and gorgeous product
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