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  • Declare a warranty claim
  • Check processing status
  • Submit/edit reviews
  • Comment on ratings
  • Process warranty claim
  • Book additional options

Shop across Europe with peace of mind

certified shops have been awarded the European trustmark

genuine reviews for customers, by customers

orders secured by buyer protection

Trusted Shops certifies online shops by carefully checking a set of quality criteria before awarding the European trustmark. With the combination of Trusted Shop's money-back guarantee and the Customer reviews system you are able to order online with confidence.

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Buy online safely

Every shop that has been awarded the Trustmark is proven to offer a reliable buyer protection. This means that you can safely browse and buy from these sites.

See how you're protected

Audited by experts

We demonstrate the Trusted Shops quality criteria using examples, videos and, if necessary, in further detail.

Why certified shops are safe

Make the most out of your shop

Retailers - having your shop certified demonstrates your trustworthiness to your customers. Use buyer protection to offer a valuable extra service that will make customers more confident.

Become a certified shop

Trusted Shops members