Excellent customer service. I had a cuckoo clock shipped to America after visiting the store in Triberg. E-mails kept me informed with links to the delivery status. It arrived safely, was well packaged and in perfect condition.
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Answer by hausder1000uhren.de
Sep 30, 2024
Hello, thank you for your great review! We are very pleased that you were so satisfied with our customer service and the delivery of your cuckoo clock to America. We attach great importance to keeping our customers informed and ensuring that our products arrive safely and in perfect condition. Your positive feedback is very motivating for us.
Greetings from Triberg
Sep 2, 2024
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Jul 11, 2024
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Apr 13, 2024
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We went on holiday to the Black Forest last Xmas. While there we went into 2 of their shops. The staff were so informative about the different types of clocks and how to order on line. On our return we decided to order the one we liked. So far the service has been excellent.
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Answer by hausder1000uhren.de
Apr 17, 2024
Thank you very much for your positive feedback! We are very happy about it. Your satisfaction is our goal and we are here to continue to provide you with the best possible service. If you have any further questions, please let us know. Greetings from Triberg the House of 1000 Clocks Team
Jul 2, 2024
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I have bought 4 cuckoo clocks from you in the past 2-3 years. It would be nice if a loyal customer such as I would receive a discount or some sort of coupon from you.