mindtecstore.comReviews:
41 reviews in the last 12 months204 total reviews
Good
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Top positive review
Nov 23, 2023
Verified review
Great Product, but it would be better if I knew there was going to be a £40 Customs charge to the UK :( I also had to wait a few days for the letter from Parcelforce with the information and number that I needed to pay the customs charge online. I don't know why that info couldn't have been emailled to me straight away? As far as the Product goes, I bought sweat bands on Amazon with zips to put my 'Touchpoints' into, as I find it more comfortable to wear than the straps that come with the Touchpoints. See one of them in the Photo attached.
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Top negative review
Aug 19, 2023
Verified review
I placed an order for the body scale that was supposed to be available on the mindtecStore online shop. After two weeks with no confirmation I started to sending emails. They answered that they don’t have the product and need to wait for supply from the producer. After over one month they finally send me the parcel but with a wrong product! (not the one that I ordered). I sent it back, but they never pickup the delivery. Now, after two months from the order they are ignoring my emails. Looks like I lost money from the product, delivery costs, custom taxes and returning costs. This store needs a serious revaluation because it’s a shame that it is listed in the Trusted Shops.
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Reviews for mindtecstore.com
Dec 17, 2023
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I did return the bought item and the seller was dealing with that professionally.
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MA
Michael A.
Lörrach
Jul 17, 2023
Verified review
perfect service , fast deliviery , product as expected thus.. 5 out of 5 stars.
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Nov 29, 2023
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Quick shipping. Excellent service. Saved our research experiment!
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Feb 3, 2024
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Product works and was deliver in time
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Dec 15, 2023
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very good price, quick shipping
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Feb 1, 2024
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Good quality, fast delivery 🙂
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Feb 12, 2024
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Odbornosť
Ústretovosť
Ochota
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Aug 30, 2023
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Convenient, fast delivery
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Oct 11, 2023
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Protection
That I’m protected.
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Dec 26, 2023
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Grand e-commerce
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Feb 13, 2024
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Dec 2, 2023
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Nov 12, 2023
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Aug 9, 2023
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Aug 19, 2023
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Scam or extreme incompetence. Highly not recommended.
I placed an order for the body scale that was supposed to be available on the mindtecStore online shop. After two weeks with no confirmation I started to sending emails. They answered that they don’t have the product and need to wait for supply from the producer. After over one month they finally send me the parcel but with a wrong product! (not the one that I ordered). I sent it back, but they never pickup the delivery. Now, after two months from the order they are ignoring my emails. Looks like I lost money from the product, delivery costs, custom taxes and returning costs. This store needs a serious revaluation because it’s a shame that it is listed in the Trusted Shops.
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Feb 3, 2024
Verified review
It’s difficult to evaluate because I haven’t received the products I bought so far.
But I think it would be better to have a warning on the product description saying it will take a month for shipping instead of having Available immediately! And inform the customer the shipping time and ETA before finalizing the buying. Customers have the right to choose if they want to wait or not. So far I can only give you one star.
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Aug 23, 2023
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I thought I would receive a good price for my item. Then my item was held at customs and I was charged a considerable amount extra. I was not made aware of this at the time of purchase. The goods themselves arrived (eventually, after 2 weeks) and are in good order.
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Dec 26, 2023
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I could not return a product which was not suitable for our research. As company there was no right to return the products. Which is really not good at all. Will never order here again…
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Jan 30, 2024
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A major delay in delivery although there are daily flights to my region.
customer service barely answers, with a long delay
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Sep 18, 2023
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Another £47.00 to pay at UK customs and delivery took weeks.
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