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No delivery date, no response to a support inquiry
I ordered a product on October 3. I’ve contacted customer support twice so far. The product still hasn’t arrived, and my inquiry about the delivery date hasn’t been answered. Maybe someone would be kind enough to let me know the current status. I’ve ordered this product before, and back then, too, there were extremely long delivery times and poor communication. The product itself was very good, but I would describe the delivery and shipping as very poor.
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The item did not arrive. I got 50 euro less than I paid in refund.
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Shipment Not Received
Unfortunately, I still have not received the order I placed on August 30th, and I am very disappointed about this delay. I also have not received a clear answer as to when exactly I can expect to receive my order.
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Lieferung ????
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Never received the paid items
paid for the items. never received them. Didn't hear from the company until I reached out a month later asking for updates. Only then they admited they didn't have the sold items on stock.
disgrace service
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Bb
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Verry good! Recomand.
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Very poor service.
My order was placed and paid on July, 24 2026 with estimated delivery on August 14/15. Now I was informed that delivery will be delayed until September, 7/10. Very poor service.
Reply from mindtecstore.com
Dear Customer,
Thank you for your feedback. We sincerely apologize for the delay and understand your frustration.
Unfortunately, the delivery has been delayed due to an unexpected delay from the manufacturer. We regret that we were unable to meet the originally estimated delivery date and apologize for the inconvenience this has caused.
We are doing our best to receive and deliver your order as soon as possible and appreciate your patience and understanding.
We hope to provide you with a better experience in the future.
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the chat is very delayed in answering my questions - i just placed an order - i stated that i would pay by bank transfer - i have recieved no instructions as to how to pay for the order - please help
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Paid 3rd augustus, 7 september stil no goods!
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Mindtecstore is your supplier of biofeedback products for consumers and commercial customers in Europe. We offer them the latest technology and related solutions - this is what we stand for with our c...
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