Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Nov 23, 2023
Verified review
Great Product, but it would be better if I knew there was going to be a £40 Customs charge to the UK :( I also had to wait a few days for the letter from Parcelforce with the information and number that I needed to pay the customs charge online. I don't know why that info couldn't have been emailled to me straight away? As far as the Product goes, I bought sweat bands on Amazon with zips to put my 'Touchpoints' into, as I find it more comfortable to wear than the straps that come with the Touchpoints. See one of them in the Photo attached.
I placed an order for the body scale that was supposed to be available on the mindtecStore online shop. After two weeks with no confirmation I started to sending emails. They answered that they don’t have the product and need to wait for supply from the producer. After over one month they finally send me the parcel but with a wrong product! (not the one that I ordered). I sent it back, but they never pickup the delivery. Now, after two months from the order they are ignoring my emails. Looks like I lost money from the product, delivery costs, custom taxes and returning costs. This store needs a serious revaluation because it’s a shame that it is listed in the Trusted Shops.
I thought I would receive a good price for my item. Then my item was held at customs and I was charged a considerable amount extra. I was not made aware of this at the time of purchase. The goods themselves arrived (eventually, after 2 weeks) and are in good order.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.