bike-discount.de/en
Reviews:

14,502 reviews in the last 12 months50,954 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en

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4 days ago
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Fast delivery and everything is like it’s described!
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4 days ago
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The shipping cost to Madeira island should be rethought, there are other online shops with cheaper and faster shipping prices using the same carriers, shipping is also restricted to different components !
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Answer by bike-discount.de/en
3 days ago
Dear customer, thank you for your order and your review. We are sorry that we could not completely satisfy you. We offer you a very large selection of items at an excellent price and our shipping costs are fairly calculated. However, I would be happy to pass on your feedback internally. We hope you enjoy the items you ordered.
4 days ago
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4 days ago
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Purchased wrong item - Flawless Return Procress

The title speaks for itself. I was returned the money the moment they received the item back. Once more, I apologize for the inconvenience caused. Thank you for your Presence.
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4 days ago
 Verified review

The best

Good price, flexible returns, good support, overall very good, best online bike shop. Room for improvement: option to combine/merge two orders when still unshipped. A bit more friendly with delivery/returns for other EU states (Baltic :) )
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4 days ago
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Quick and efficient, with the right amount of communication.
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5 days ago
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5 days ago
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ok.

All ok. Good price, nothing more to add.
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5 days ago
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OM
5 days ago
 Verified review

Always count with delivery chaos and Bike Daicount will solve everything! A Happy customer 100% satisfied! 😊👌✌️

Always count with delivery chaos. Though you will always get your bike and products, though it may take time. The bike package is outstanding well packed. If something is missing in your package Bike Discount will fix it! Just call them even if you are in panick mode, they will help you. And they will solve all the problems fast.
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