Reviews for bike-discount.de/en



Excellent

4.79/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 6,118 Trusted Shops reviews collected in the last 12 months.
In total, bike-discount.de/en has already collected 14,460 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/08/2019
Date of order
25/07/2019
19/08/2019
interesting ratio price and quality
4.67
Excellent

Date of publication
18/08/2019
Date of order
28/07/2019
18/08/2019
A bit slow delivery but everything was ok. Items as described and well packed
5.00
Excellent

Date of publication
18/08/2019
Date of order
28/07/2019
18/08/2019
good products
5.00
Excellent

Date of publication
18/08/2019
Date of order
10/06/2019
18/08/2019
Упаковано плохо, мелкие предметы могут выпасть из коробки, уже потерял одну колодку из раскрывшейся упаковки.
На письма магазин не отвечает - писал насчёт качества покрышек дважды. Полный игнор.
3.00
Fair

Date of publication
18/08/2019
Date of order
10/06/2019
18/08/2019
Упаковано плохо, мелкие предметы могут выпасть из коробки, уже потерял одну колодку из раскрывшейся упаковки.
На письма магазин не отвечает - писал насчёт качества покрышек дважды. Полный игнор.
2.67
Fair

Date of publication
18/08/2019
Date of order
27/07/2019
18/08/2019
Unfortunately the courier company D P D, did not deliver my order,and returned it to bike discount in Germany.....not the fault of b8,e discount.
After I informed them they dispatched order immediately usin D H L.and my order now received. Very good customer service
4.50
Excellent

Date of publication
18/08/2019
Date of order
28/07/2019
18/08/2019
Excellent
5.00
Excellent

Date of publication
18/08/2019
Date of order
20/07/2019
18/08/2019
Perfect and fast
5.00
Excellent

Date of publication
18/08/2019
Date of order
24/07/2019
18/08/2019
Fast delivery. Excellent.
5.00
Excellent

Date of publication
18/08/2019
Date of order
28/07/2019
18/08/2019
Everything fine.
5.00
Excellent

Date of publication
18/08/2019
Date of order
28/07/2019
18/08/2019
It all ok
5.00
Excellent

Date of publication
18/08/2019
Date of order
27/07/2019
18/08/2019
No experience with customer service because evrything is
5.00
Excellent

Date of publication
18/08/2019
Date of order
26/07/2019
18/08/2019
Best shop
5.00
Excellent

Date of publication
18/08/2019
Date of order
27/07/2019
18/08/2019
Super
5.00
Excellent

Date of publication
18/08/2019
Date of order
28/07/2019
18/08/2019
15 euro for every delivery is too much.
I am from Croatia.
4.33
Good

Date of publication
18/08/2019
Date of order
28/07/2019
18/08/2019
Good price and work nicely.
Cheers
4.67
Excellent

Date of publication
18/08/2019
Date of order
27/07/2019
18/08/2019
Excellent service
5.00
Excellent

Date of publication
17/08/2019
Date of order
27/07/2019
17/08/2019
Have nothing to complain about, good service and fast delivery
5.00
Excellent

Date of publication
17/08/2019
Date of order
27/07/2019
17/08/2019
excellent, glitch free
5.00
Excellent

Date of publication
17/08/2019
Date of order
27/07/2019
17/08/2019
Very recommendable webshop. Good service, correct delivery but a little slow in mail service (by questions/response). Anyway, I am a happy customer.
4.00
Good

Date of publication
17/08/2019
Date of order
21/07/2019
17/08/2019
Always had a great experince with the shop
5.00
Excellent

Date of publication
17/08/2019
Date of order
25/07/2019
17/08/2019
Today I receive my package and all is perfect

I am very happy.
5.00
Excellent

Date of publication
17/08/2019
Date of order
27/07/2019
17/08/2019
Highly recomandble
5.00
Excellent

Date of publication
17/08/2019
Date of order
27/07/2019
17/08/2019
Just horrible customer service. Arrogant and combative, guessing they must be bored or something????
2.00
Poor

bike-discount.de/en replies: 19/08/2019
We are sorry that the customer is not satisfied. However, the last contact with the customer is 3 months ago, so we can't understand where the current problem should be.

Date of publication
16/08/2019
Date of order
23/07/2019
16/08/2019
Just my favorite bike shop.
4.67
Excellent

Date of publication
16/08/2019
Date of order
26/07/2019
16/08/2019
Nothing bad to say. Everything works as a train :D
5.00
Excellent

Date of publication
16/08/2019
Date of order
05/07/2019
16/08/2019
when sending the goods (helmet giro vanquish & cable guide-cube) you did not provide the exact address. so the delivery was delayed, I had to go by the sorting center of our local postal operator to get the order, although the payment was for delivery to the door of the apartment
2.67
Fair

Date of publication
16/08/2019
Date of order
30/06/2019
16/08/2019
Great shop, I can highly recommend
5.00
Excellent

Date of publication
16/08/2019
Date of order
26/07/2019
16/08/2019
The delivery to finland takes nearly an era.
3.33
Fair

Date of publication
16/08/2019
Date of order
26/07/2019
16/08/2019
Thank you the fast shipping
5.00
Excellent

Date of publication
16/08/2019
Date of order
26/07/2019
16/08/2019
Good prices, Great costumer service and fast delivery
5.00
Excellent

Date of publication
16/08/2019
Date of order
12/07/2019
16/08/2019
Got what I needed for a good price
3.67
Good

Date of publication
16/08/2019
Date of order
26/07/2019
16/08/2019
Vlotte snelle en juiste levering
5.00
Excellent

Date of publication
16/08/2019
Date of order
25/07/2019
16/08/2019
Everything was great
5.00
Excellent

Date of publication
16/08/2019
Date of order
25/07/2019
16/08/2019
Reliable and fast service with good prices.
5.00
Excellent

Date of publication
16/08/2019
Date of order
26/07/2019
16/08/2019
... the Mercedes of on-line bike shops : )
5.00
Excellent

Date of publication
16/08/2019
Date of order
26/07/2019
16/08/2019
Big range of products, great prices and incredibly fast shipment. What's not to like...
5.00
Excellent

Date of publication
16/08/2019
Date of order
25/07/2019
16/08/2019
Aikas hyvä kauppa.
4.00
Good

Date of publication
15/08/2019
Date of order
15/07/2019
15/08/2019
Danke vielmals
4.67
Excellent

Date of publication
15/08/2019
Date of order
24/07/2019
15/08/2019
Good quality fast delivery
5.00
Excellent

bike-discount.de/en

Contact
Wernher-von-Braun-Str. 15
53501 Grafschaft
Germany
Tel: 02225 - 88 88-120
Fax: 02225 - 88 88-199
m.dobra@bike-discount.de
bike-discount.de/en
Owner
H&S Bike-Discount GmbH
Wernher-von-Braun-Str. 15
53501 Grafschaft
Germany
Trade register
Amtsgericht Koblenz HRB 23821
Authorized representative
Ralf Heisig, Christopher Stahl
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with bike-discount.de/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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