bike-discount.de/en

Reviews:

Your responsiveness has been fantastic and greatly appreciated and the first thing I remember. Also product selection and fair pricing is also noted. Two things could make my buying experience better: 1. Offer a prepaid taxes & duty option to international shipping; and 2. A solution to the inability to North American (i.e., at least Canadian) credit cards as I must make purchase through PayPal. This is not a great inconvenience now but for first-time users it's an obstacle until one is able to find the solution.

The website was clear and easy to navigate and to order from, however I was not very pleased with the minimum order value as I had to buy more items than I wanted to to obtain the item I really needed. If buying from the UK, the customs clearance is a pain and involves additional charges, Finally, information from the carriers (both on the German and English sides - different carriers) was non-existent. Thankfully there was a link on the supplier's order confirmation and I had to chase up myself.

Delivery was on little longer side, but still fine. I was informed about shipping with working tracking, which is very nice. Bike arrived assembled and well packed in box box, without any damage. There was issue with package, but eshop fault as screw holes werent retapped after painiting, in combination with low quality screws caused one of the screw to get stuck and snap, which is quite annoying with brand new bike. Other then that, satisfied.

Grant the delivery charge for free for neighbouring countries like Belgium, when ordering a certain minimum amount, like futurum does.

Excellent web shop : high quality products, competitive prices, very functional and well designed. DHL deliveries are not as good.. had several bad experiences : "lost items" twice (though easy to recover money it meant I didn't receive the items on time to trips, races, ...) and lately they deliver to pick-up places though I asked specifically to receive it at home.

Huge product choices, you'll find what you're looking for and at an excelente price, however can¡t give the 5* just because the delivery delays are really not great...order preparation itself takes a lot of time, so it's not only carrier related delays, it's on Bike Discount itself. Other then this minor issue everything else as been great so far.

The price of bikes compared to competition are really good - lower. I would recommend to be at least a bit flexible when it comes to adjusting your offered bikes with some component for another one. E.g possibility to change the brand and type of brakes or to switch the saddle or crankset…

Ordering system is perfect. Payment methods could be better. Ideal payment is unfortunately missing only payments by credit card. My credit card was after successful payment without reason rejected by bike-discount, second time it worked well.

Great products and prices. Shipping was very delayed (not the fault of bike-discount) and unfortunately took quite a while to get an update. Hopefully this was a once off courier issue, but the investigation could have been better handled.

De beloofde snelle levering van 1 dag na bestelling werd uiteindelijk meer dan een week na bestelling , en dit voor een simpele buitenband die dan ook nog eens op voorraad bleek . Maar op uitzondering van de levering was de service goed.

Bike delivered within 3 weeks. Goods well protected. Unfortunately, the cable for lowering the dropper is too short. When I turn the handlebar all the way to the left, the saddle falls down. The rest of the equipment works very well.

My experience is great until now. I have ordered twice and the items were not harmed and in perfect condition. Large variety of items and good prices. The only thing that could be possible better, is the estimated delivery time.

Ceny sú zaujímavé ,ale po dva krát mi poslali nohavice že štítkom veľkosť 30 a boli 28.ci to bol osud ?neviem,ale príjemné to nieje lebo poštovné do Nemecka je veľké ,takže už len na poštovnom za vratku som dal okolo 40 eur.

Bike Discount is my preferred bike shop for bike gears and accessories. Good quality products in good market price. Delivery as promised to Finland and always correct product shipped.

prezzi comprtitivi e buona scelta. Sarebbe bene che lo spedizioniere inbiasse una mail per il giorno di consegna, indicando, se non una fascia oraria, almeno mettina/pomeriggio.

Fast answer 21 day since I have ordered and make a payment and still no response I would like to know what is going on with my order and how long it will take to get my order

Everything is perfect, except the support didn’t answer my question, before I place the order. It was product related. I found an answer on the competitor website

I am a frequent buyer. They always give me the same quality. Nevertheless it should be wise to give some reduction from shipping price after so many purchase.