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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Delay in shipping when items were showing in stock. No accurate delivery date available. Cancelled order with no issues thou.
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Answer by bike-discount.de/en
Mar 20, 2024
Dear customer, thank you for your feedback. Unfortunately, there were bottlenecks with the transport companies. This has slightly increased the delivery time in some cases. We apologize for any inconvenience this may have caused.
Mar 19, 2024
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Mar 19, 2024
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Mar 18, 2024
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Mar 18, 2024
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bike sent with a defect
No notification about delivery date from DHL. Bike came with frame defect. I was proposed 75eur voucher what is not in line with European consumer law.
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Answer by bike-discount.de/en
Mar 19, 2024
Dear customer, thank you for your feedback. I have checked your request. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.
Mar 18, 2024
Verified review
Fast deliveries, good prices
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Mar 18, 2024
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Overall experience is fine
Overall experience is good. Very long lead time.
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Mar 18, 2024
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Mar 18, 2024
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They send me an already known faulty product!
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Answer by bike-discount.de/en
Mar 19, 2024
Dear customer, thank you for your feedback. I have checked your request. We really made a mistake, for which we apologize. We had sent you a return label. Thank you for your understanding.
Mar 18, 2024
Verified review
Good
I am a frequent buyer. They always give me the same quality. Nevertheless it should be wise to give some reduction from shipping price after so many purchase.
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Mar 18, 2024
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Mar 18, 2024
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a working shop.
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Mar 18, 2024
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Mar 18, 2024
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Very good prices
very good prices. delivery times for bikes are very long. 16-26 days
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Mar 18, 2024
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everything is the best, exapt tto high shipping costs to Slovenia its way to much.
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