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Reviews:

Dear customer, thank you for your order and your review. We are sorry that there was any inconvenience. We are of course glad that you were able to receive the ordered items intact. I will be happy to forward your feedback to the appropriate department. We hope you enjoy the articles you ordered. Thank you for your understanding.

Dear Customer, thank you for your order and your review. We are sorry that there were apparently difficulties with the delivery of the shipment by our logistics partner in your country of delivery and that the package was returned to us. Unfortunately, it is not always possible to find out the cause of an obstacle to delivery by the logistics partner. I have checked your details: Our customer service has been in continuous contact with you and has offered you several options for compensation. The refund was arranged by us, even if it was booked via Amazon, and was made at your express request. Of course, we would have been happy to send you the goods again. The many positive reviews of our shop should make it clear that this is not a scam, and we would like to expressly and formally defend ourselves against this accusation. Nevertheless, we are sorry for the inconvenience caused, even though we had no direct influence on the delivery by the logistics partner. We kindly ask for your understanding.

Dear customer, thank you for your order and your review. We are sorry for the inconvenience. I have checked your information to find the error. We will be happy to explain again what the problem was. In order for us to process your order, we need a valid billing address (even if the shipping address should be different). In the billing address you provided, the postal code does not match with the country information. Since this data must be inserted by you, we are not authorized to change it on our part. This is not permitted by the payment provider through which the data is then transmitted. Therefore, please make sure that the billing address is always complete and correct, so that the order can be executed. We appreciate your understanding.

Dear customer, thank you for your feedback. We are of course sorry that you were not satisfied with a product and therefore had to complain about it. Corresponding difference amounts have already been refunded to you. Is there anything else we can do for you? Please feel free to contact us.

Dear customer, thank you for your order and feedback. We are sorry that the product you ordered was not suitable for you. We offer a wide range of products from reputable manufacturers. Unfortunately, the requirements for an item are individual and depend on the application. Perhaps another item would better suit your needs? We would be happy to advise you, we are always at your service.

Dear customer, thank you for your feedback. We are sorry that there appear to have been difficulties with the delivery by our logistics partner. Can we help you? Please feel free to contact us via our contact form.

Dear customer, thank you for your order and your review. We are very sorry that there were inconveniences in transit. I have checked your details and can see that our customer service is already in contact with you. Of course, we will now help you quickly. I will arrange for a prompt solution to your problem to be found now so that you do not have to wait any longer! Thank you for your patience and understanding.

Dear customer, thank you for your order and the review. Of course we are sorry that we could not satisfy you completely. However, we also ask for your understanding. We have transparently displayed our return conditions on our website, and we have delivered the ordered product to you. I have checked your details: our service staff have very kindly explained to you that unfortunately we cannot offer a free return label for your country of delivery. This did not meet with your approval and you clearly emphasised this view. We store the official size information of the manufacturers on our website. The fit of garments is subject to a variety of aspects, including personal preferences. Unfortunately, it is not always possible to determine these factors in advance. It is therefore not possible to completely exclude the possibility that a garment is too tight, even if you measure it beforehand. We therefore kindly ask for your understanding.

Dear customer, thank you for the feedback. We apologize for the inconvenience. We are constantly working to improve our services. Is there anything else we can do for you? Feel free to contact us by email or by using our contact form. Thank you very much.

Dear customer, thank you for your feedback. I have reviewed your case. We would like to apologize for the delay. We are constantly working to improve our services. Is there anything we can do for you? Please feel free to contact us by email or by using our contact form. Thank you for your interest.

Estimado cliente, gracias por su pedido y su comentario. Sentimos mucho las molestias ocasionadas. He comprobado sus datos. Enviamos el pedido en dos paquetes para proteger la mercancía durante el transporte, ya que uno de los artículos es una pieza grande y pesada. Gracias por su comprensión.

Dear Customer, Thank you for your order and your review. We are pleased that you are happy to benefit from our excellent prices. I have checked your details: We are sorry that the delivery to your delivery country seems to have taken a little longer. Our customer service team has been in continuous contact with you. Your shipment had a long way to go and had to be transported by different means. As we have only very limited influence on the delivery route through our logistics partner, we kindly thank you for your patience and understanding. If we can still help you in any way, please do not hesitate to contact us at any time.

Dear customer, thank you for your feedback. I have reviewed your case. We would like to apologize for the delay. Please select your country in advance, then the prices will be displayed correctly. Is there anything we can do for you? Please feel free to contact us by email or by using our contact form. Thank you for your interest.

Dear customer, thank you for your feedback. I have reviewed your case. We would like to apologize for the delay. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding and patience.

Dear customer, thank you for your order and your review. We are sorry that the transportation of your parcel by our logistics partner is taking a little longer. I have checked your details: You are already in contact with our customer service, and we have assured you that you can contact us again at any time. As a precautionary measure, we have initiated an investigation with our logistics partner. However, you are ordering from a distant country and according to the shipment tracking, the parcel is still on its regular route and is still being processed and transported. Please feel free to contact us at any time if you require further information. If you need the link to the shipment again, please let us know. The parcel has now been processed by DHL in Germany and is already on its way to your country of delivery. We would like to assure you that we will of course help you further. However, we assume that you will still receive the parcel as normal, in individual cases the logistics partner to a more distant country unfortunately takes a little longer. Thank you for your patience and understanding.

Dear customer, thank you for your order and your review. We are sorry that the delivery took a little longer and that there seems to have been some inconvenience. I have checked your details: We processed your order quickly and handed it over to our logistics partner, who obviously took a little longer and the delivery was not satisfactory for you. We apologise for this. We would like to give you a tip: With us, you can choose between different transport companies. Perhaps another transport service provider is more suitable in your region. Thank you for your patience and understanding.

Dear customer, Thank you for your review. Your order has already arrived in your country of delivery and is on its way to you. Please note that delivery to your country may take a little longer. You are welcome to contact us via our contact form or by e-mail. We will be happy to help you track your parcel. Thank you for your understanding.

Dear customer, thank you for your order and feedback, we apologise that the delivery took a little longer than expected. We are very sorry to hear that you have ordered the wrong item. Is there anything we can do for you? We are always happy to assist.

Dear customer, thank you for your order and your review. We are pleased that you are satisfied with the goods and our customer service. Unfortunately, we cannot offer the same shipping costs for all countries, but we would like to assure you that we regularly review our shipping costs and always offer fair conditions to our customers. We appreciate your understanding.

Dear Customer, Thank you for your order and your feedback. Thank you very much for your praise. We appreciate it very much. We apologise for any inconvenience caused. I will be happy to pass on your feedback internally. Is there anything else we can do for you? You are always welcome to contact us via our contact form.