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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Great range of products. Good prices and quick to ship.
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2 days ago
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2 days ago
Under review
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Answer by bike-discount.de/en
2 days ago
Dear customer, thank you for your order and your review. We are sorry that you were apparently not satisfied. We are confused: this order was apparently cancelled at your own request. The order, which was placed by you the next day, has already arrived in your country of delivery and will be sent to you shortly. I cannot find any communication from you in our system. If there is anything else we can do to help you, please feel free to contact us at any time.
2 days ago
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Answer by bike-discount.de/en
2 days ago
Dear customer, thank you for your order and your review. We are sorry that you were apparently not satisfied. We are confused: the order from the previous day was apparently canceled at your own request. This order, which you placed the next day, has already arrived in your country of delivery and will be delivered to you shortly by our logistics partner. DHL Freight will contact you to arrange a delivery date. Unfortunately, I cannot find any communication from you in our system. If there is anything else we can do to help you, please feel free to contact us at any time.
2 days ago
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2 days ago
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Very speedy delivery. Everything ok!
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2 days ago
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2 days ago
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Just the best. Lowest prices, best products, fastest delivery.
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