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Top positive review
Aug 16, 2023
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Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Dear customer, thank you very much for your feedback. We apologize for the delay. The goods have been delivered in the meantime. Is there anything else we can do for you? Please do not hesitate to contact us. Thank you for your understanding.
Dec 25, 2023
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Dec 25, 2023
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Good service 👍🏿
Nice service ))
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Dec 25, 2023
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Dec 24, 2023
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High transportation costs to return goods
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Answer by bike-discount.de/en
Dec 25, 2023
Dear customer, thank you for your feedback. Unfortunately, we cannot bear the costs for every return from every country. In the case of justified complaints, we will of course cover the costs. We provide transparent information about the return conditions in several places on our homepage and therefore kindly ask for your understanding.
Dec 24, 2023
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Dec 23, 2023
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Competetive prices, full of variety and fast shipping but they have very restricted rules like not being able combine any package for two seperate orders given the same day
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Dec 23, 2023
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Dec 22, 2023
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Dec 21, 2023
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Dec 21, 2023
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Excellent prices
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Dec 21, 2023
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I liked communication.
having to pay via IBAN is a pain. Should just accept Debit Card or CC for payment
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Dec 20, 2023
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Dec 19, 2023
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Dec 19, 2023
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Dec 19, 2023
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Overall a good shopping experience. However, as an overseas buyer (CZ), I don't like the fact that approx. 5% is automatically added to the price in checkout. Prices should be transparent thoroughout the whole website, not just checkout.
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