bike-discount.de/en
Reviews:

14,899 reviews in the last 12 months52,522 total reviews  

4.80
Excellent

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Certified since: Jun 7, 2022
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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

6 days ago
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Jul 27, 2023
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Answer by bike-discount.de/en
Jul 28, 2023
Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied. Unfortunately, we cannot find any request from your side in our system. Is there anything else we can help you with? Please feel free to contact us via our contact form.
Jul 22, 2023
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Answer by bike-discount.de/en
Jul 24, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jul 13, 2023
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Answer by bike-discount.de/en
Jul 14, 2023
Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied. Unfortunately, we cannot find any request from your side in our system. May we still help you in any way? Please feel free to contact us via our contact form.
Jul 12, 2023
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Answer by bike-discount.de/en
Jul 12, 2023
Dear customer, thank you for your order and your review. We are sorry that we obviously could not fully satisfy you. Is there anything else we can do to help you? Please feel free to contact us at any time via our contact form, we will be happy to assist you.
Jul 10, 2023
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Answer by bike-discount.de/en
Jul 10, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jul 9, 2023
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Answer by bike-discount.de/en
Jul 10, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jul 6, 2023
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Answer by bike-discount.de/en
Jul 6, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jul 6, 2023
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Answer by bike-discount.de/en
Jul 6, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are always welcome to contact us via our contact form.
Jul 4, 2023
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Answer by bike-discount.de/en
Jul 5, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jul 1, 2023
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Answer by bike-discount.de/en
Jul 3, 2023
Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied. Unfortunately, we cannot find any request from your side in our system. Can we help you? Please feel free to contact us via our contact form.
Jun 23, 2023
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Answer by bike-discount.de/en
Jun 26, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jun 22, 2023
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Answer by bike-discount.de/en
Jun 26, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jun 20, 2023
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Answer by bike-discount.de/en
Jun 20, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jun 18, 2023
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Answer by bike-discount.de/en
Jun 19, 2023
Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied. Unfortunately, we cannot find any request from your side in our system. Can we help you? Please feel free to contact us via our contact form.
Jun 14, 2023
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Answer by bike-discount.de/en
Jun 14, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jun 12, 2023
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Answer by bike-discount.de/en
Jun 14, 2023
Dear Customer, thank you for your review and your order. Our delivery conditions can be viewed transparently on our website before the purchase. We therefore ask for your understanding for our procedure.
Jun 8, 2023
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Answer by bike-discount.de/en
Jun 12, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.