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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Very quickly response to all of my emails with a very polite and professional answer. Everybody speak fluently English so the communication through phone was very easy, understandable and accurate. Regarding my special needs all run very smoothly
Report review
Dec 14, 2023
Verified review
Perfect service and communication
Timely communication, prefect service, transparent regarding the process and all questions I had, very friendly personnel!
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