Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Feb 7, 2024
Verified review
Report review
Feb 7, 2024
Verified review
Report review
Feb 7, 2024
Verified review
No clarity about delivery time. DHL provided no delivery window / date
Report review
Feb 6, 2024
Verified review
Good prices, large assortment to choose from and reasonable shipping times.
Report review
Feb 6, 2024
Verified review
Sometimes the packaging could be stronger
Report review
Feb 6, 2024
Verified review
I like the after sales service and problem solving by the employees.
Regarding what to do better is that some products are out of stock. So if you can try your best to get them back in stock
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.