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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en
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Dec 21, 2023
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Dec 21, 2023
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Competitie Selling prices.
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Dec 21, 2023
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Good selection of bike parts at decent prices with quick shipping.
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Dec 21, 2023
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Top seller
I liked practically everything, especially the consumer service
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Dec 21, 2023
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Dec 21, 2023
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The best bicycle shop ever!
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Dec 21, 2023
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I liked communication.
having to pay via IBAN is a pain. Should just accept Debit Card or CC for payment
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Dec 21, 2023
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Dec 21, 2023
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Fast and go products in good prices
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Dec 21, 2023
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great products and fast shipping
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Dec 21, 2023
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Dec 21, 2023
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Dec 21, 2023
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Dec 21, 2023
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Dec 20, 2023
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Poor bike assembly
Bike shipping was fast and it was well protected.
However, bike assembly qualty was unacceptable:
- steerer tube was too long - top cap rested on the steerer itself instead of stem/spacer which made headset bearing adjustment impossible
- bottom bracket was not fully pressed into the frame - one of the cups was skewed which resulted in high crankset drag
- cables are way too long
- gears were not properly adjusted
- inner tubes were twisted inside tires...
This was definitely not ride-ready bike and the loose headset was just dangerous. Bike required some significant effort to fix all the issues.
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Answer by bike-discount.de/en
Dec 21, 2023
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
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