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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Very fast service and great product👍 Highly recommended
Very fast service and great product👍
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2 days ago
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2 days ago
Under review
I have still not received my order which was dispatched on 4th April.
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2 days ago
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2 days ago
Verified review
Not for Overseas orders- TOO SLOW even with DHL
I made an order almost a month ago, paid more for shipping and selected DHL considering that it will be fast, and yet almost a month after and I still don’t know when the items will arrive
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Answer by bike-discount.de/en
10 hours ago
Dear customer, unfortunately there were bottlenecks in our logistics due to a sharp increase in sales. This has slightly increased the delivery time for individual customer orders. We apologize for any inconvenience this may have caused.
2 days ago
Verified review
Schönes Bike aber…
Hab mir seit langer Zeit mal wieder ein Fahrrad zugelegt.
Lieferzeit ca. 3 Wochen wie angegeben.
Verpackung/Lieferung super.
Leider habe ich mega Probleme mit der Schaltung diese springt und hakt, grade bergauf habe ich schon echt geflucht, wenn die Pedale auf einmal nen sprung machen.
Hätte erwartet das ich an einen neuen Fahrrad erstmal nicht Hand anlegen muss.
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Answer by bike-discount.de/en
10 hours ago
Lieber Kunde, danke für Ihr Feedback. Leider können wir keine Kommunikation in unserem System von Ihnen finden. Falls Sie ein Problem mit Ihren bestellten Artikeln haben sollten, wenden Sie sich bitte über unser Kontaktformular an uns. Vielen Dank für Ihr Verständnis.
2 days ago
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Answer by bike-discount.de/en
10 hours ago
Dear customer, thank you for your feedback. I have checked your request. Unfortunately, something has indeed gone wrong here, for which we must apologize. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.
3 days ago
Verified review
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3 days ago
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3 days ago
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3 days ago
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Gute Erfahrungen
Bisher nie Probleme. Schnelle Lieferung und gute Preise
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