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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
The product had some small product. No about function but visual, probably lot of packaging and unpackaging.
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Answer by bike-discount.de/en
Dec 4, 2023
Dear customer, thank you for your order and your feedback.
We are sorry to hear that you are not entirely satisfied with the packaging of the item. However, we hope you enjoy the products you ordered, and we are always happy to help.
Nov 30, 2023
Verified review
bonuses or discounts for
Some bonuses or discounts for long time clients would be appreciated
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Nov 29, 2023
Verified review
Great products and reasonable prices. The only reason I don't give 5 stars is because the shipping prices are very high. Overall I am quite satisfied with the products purchased.
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Nov 29, 2023
Verified review
So far excellent but delivery time about a week to France, which could be a bit better
To improve: Other competitors provide free shipping for order over 200Euro or just ask for a mere 2Euro contribution. As well as for small order the shipping costs are lower than yours.
This last order was over 300 Euro and I had to pay on top 15 Euro of shipping costs... Honestly, I didn't like it.
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Nov 29, 2023
Verified review
i order mny times in thid shop and i'm confident in all my purchases.
it's a pity that they don't send some items to Madeira in Portugal. they should work on that. because of that im still waiting my last purchase. i have to order to Porto, and after that ask a friend to put the bike on a ship in order i receive my bike. because of that o have to wait to many days.
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Nov 29, 2023
Verified review
Easy to order and a swift delivery.
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Nov 28, 2023
Verified review
Good service.
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Nov 28, 2023
Verified review
YOU CAN IMPROVE DELIVERY TIME BY SENDING NOT WITH DHL !!!
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Answer by bike-discount.de/en
Nov 29, 2023
Dear customer, thank you very much for your order and your review. We are sorry that our logistics partner apparently took a little longer. A tip: Did you know that you can choose between different transport companies? Perhaps a different shipping service provider is better qualified in your region. Thank you for your patience and understanding.
Nov 28, 2023
Verified review
good price, have a lot of products.
I didn't try their support tough
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