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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Fast ekspedition. I think the item (rear wheel Mavic) shoul have been better protected. On the fotos you Can see the wheel hub has gone through the cardboard which resulted in some scratches on both ends of hub. No influence on the function. Butttt 😔
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Sep 7, 2023
Verified review
High quality in a very good price
Quality and prices of the products is very good. For some reason the final prices at the checkout were slightly higher than what they were listed. Delivery was fine, but the tracking information did not update (obviously, this isn’t BD’s fault).
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Dec 4, 2023
Verified review
Great choice, expensive clothes and shipping
I like great choice of articles.
I dont like;
Biking clothes is too expensive.
Shipping to countries outside of germany is too expensive.
Articles often dissapear from shop and sometimes waiting is too long to article become available again.
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Sep 12, 2023
Verified review
Smooth purchase process and great prices
Smooth purchase process with accurate stock indicators, attractive pricing, reasonable shipping price within EU and relatively quick delivery.
Return costs could be improved as when returning less than €50 value, a customer cost is incurred.
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Nov 18, 2023
Verified review
Good online bikestore
Website focusing on the distribution of bike product. Most often prices are less expensive than other provider (but not always). Product description and quality are generally good as the service for the expedition. I recommand Bike-discount
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Dec 19, 2023
Verified review
Overall a good shopping experience. However, as an overseas buyer (CZ), I don't like the fact that approx. 5% is automatically added to the price in checkout. Prices should be transparent thoroughout the whole website, not just checkout.
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Jul 2, 2023
Verified review
Diversity of material, with unbeatable prices.
Easy to choose and buy.
Very correct in the processing of returns.
Only to point out the delay of deliveries.
Whenever you can, this is my place to buy bike pieces.
Thank you, Costa Pinto
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Jul 21, 2023
Verified review
The shop has a wide selection but they do not refund return shipment costs from Finland
The shop has a wide selection and they ship fast. Down side is that cost of return shipments from Finland are not refunded. This makes the shop not preferred for all items with a moderate risk of return (clothing, shoes, helmets...).
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May 17, 2023
Verified review
I love variety of products, and good prices. What they could improve is delivery time, it takes even a week to deliver it should be 24h. Furthermore I would love to see possibility to modify the order before it has been shipped.
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Dec 12, 2023
Verified review
O site é fácil de utilizar e tem muita diversidade de produtos.
O preço do transporte é muito caro e pouco eficiente. A transportadora DHL não me veio entregar a encomenda a casa, obrigado-me a ir buscar a um ponto de entrega.
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Sep 24, 2023
Verified review
Articles missing, expensive shipping
Often you have some articles for short period of time. When i find something i would like to order, 2 days later i decide to order and that article is not available any more...
VAT and shipping to Croatia is very expensive.
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May 8, 2023
Verified review
Delivery of the first bike was within suggested timeframe but there couple of issues regarding assembly of the product. Not a big deal but they should have been taken care and corrected at pre- delivery check and service.
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Aug 29, 2023
Verified review
I would have given 5 stars but for the minimum purchase spend for shipping to the UK. I happened to be travelling to Germany where I could buy the items I needed for no delivery cost. Otherwise, everything else perfect
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Sep 19, 2023
Verified review
I like that they have great prices and always match other stores prices if in stock. I didn't particularly have a great unboxing experience of my bike, but they did refund me for damaged parts. I recommend this store.
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May 16, 2023
Verified review
If the shipping fee for international cargo becomes cheaper...
I think that the quick and appropriate response typical of a German company is truly impressive. In other words, if the shipping fee for international cargo becomes cheaper, the evaluation will be further improved.
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Aug 28, 2023
Verified review
Everything from purchasing, pricing and variety of products was great. My only complain is very expensive shipping cost for Croatia. In case that shipping costs were lower, probably will purchase more stuf often..
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Oct 23, 2023
Verified review
Sufficient range of products at decent price
Sufficient range of products. Even better ifs. The website could be optimised for improved performance and cookies could be used for retaining shipping location and language. Consider an app for mobile use
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Jun 6, 2023
Verified review
Good prices and delivery times. I give only 4 stars as to return products from Romania you nees to pay yourself. Other online vendors offer free returns to Romania. Next time I will choise other vendor.
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Jul 10, 2023
Verified review
Probably a bit overloaded at the time.
Good quality-price ratio. Unfortunately, the promised dispatch date was exceeded by more than two weeks, with poor communication. It seemed not intentional, they were apparently overloaded at that time.
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Aug 9, 2023
Verified review
Shop offers a large range of products. Indication of availability or leadtime is very handy.
Shipping cost for small shipments is too high. Best to wait until you have a large amount before ordering.
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