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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
To improve: Other competitors provide free shipping for order over 200Euro or just ask for a mere 2Euro contribution. As well as for small order the shipping costs are lower than yours.
This last order was over 300 Euro and I had to pay on top 15 Euro of shipping costs... Honestly, I didn't like it.
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Nov 29, 2023
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i order mny times in thid shop and i'm confident in all my purchases.
it's a pity that they don't send some items to Madeira in Portugal. they should work on that. because of that im still waiting my last purchase. i have to order to Porto, and after that ask a friend to put the bike on a ship in order i receive my bike. because of that o have to wait to many days.
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Nov 29, 2023
Verified review
Easy to order and a swift delivery.
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Nov 28, 2023
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Good service.
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Nov 28, 2023
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good price, have a lot of products.
I didn't try their support tough
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Nov 28, 2023
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Nov 28, 2023
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Nov 28, 2023
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There was a problem in shipping. Im waiting my order already more then 20 days. By tracker its still stucked in Germany.
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Answer by bike-discount.de/en
Nov 28, 2023
Thank you for your order and your review. We are sorry that there appear to have been delays in transport. I have checked your details: we processed your order immediately and handed it over to our logistics partner the next day. According to the shipment tracking, it is still on its way. We have already initiated an enquiry with our logistics partner. We are of course still here for you at any time and will find a solution if there are any further delays. Thank you for your patience and understanding.
Nov 28, 2023
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Nov 27, 2023
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Easy platform to buy....plenty of…
Easy platform to buy....plenty of parts. The filters do not work properly. The delivery time is right for my country. After a specific amount of money i believe shipping cost should be free.
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Nov 26, 2023
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Nov 26, 2023
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Prijs are competitive but dpd delivery not ok
Prijs are competitive. Dpd délibéré to belgium was nog goed. They delivered my package at a lick point at 12 km from my home without notification!
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Nov 26, 2023
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Delivery time was two weeks, can be better with DHL.
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