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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Great shop, good choice of products. Only issue is that they consistently use 3-4 days for order handling from point of order. This is much longer than comparable shops in EU.
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Oct 11, 2023
Verified review
Service is great, but site not
Service is great, but site have some bugs.. whan I put something in shoping bag, and i wish open it on another computer I stay without all or part of it..it hapend many times
Great prices and quick shipping but shipping box was kinda flimsy and was apparently reinforced with tape on the bottom but it held together and everything arrived undamaged.
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Dec 23, 2023
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Competetive prices, full of variety and fast shipping but they have very restricted rules like not being able combine any package for two seperate orders given the same day
I like the speed of the shipment, the packaging of the products and the speed of the shipment. I did not like the speed of delivery and the manner of the transport company.
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Jul 10, 2023
Verified review
Good response by staff, ok payment options, quite good delivery time, not so good pacaging in case of bigger pacage box angles opened but this time all material delivered
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May 19, 2023
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Items were dispatched but no tracking
Items were dispatched but tracking was not available within Germany which is very weird. Finally the delivery details were provided the same morning items were delivered.
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May 18, 2023
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Mostly all has been fine, though defective crank and pedals on a MTB was not acknowledge, They even send me another pair of cheaper AND defective pedals to shut me up...
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Aug 4, 2023
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Leider ist die Verpackungstechnik nicht geeignet, in mehreren Fällen kamen die Produkte mit beschädigter Verpackung an, weil sie im Karton hin und her gestoßen wurden.
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Jul 27, 2023
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Over all good experience, only four stars this time because although one item was showing in stock was actually not. All other items arrived in time and as described.
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Jul 23, 2023
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Good sales, not so good with warranty
Generally good sales service. Warranty service not the best. Had a shock spend more than a month in warranty repair. Refused to refund money, despite several requests
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Aug 16, 2023
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Service is good, but im not the most patient person myself, so a little bit faster delivery would be better :). 1 month waiting is too long (complete bike,instock).
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Oct 9, 2023
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The better save bike in package. Logistic didn't worry anything 😞 At the photo is my package. I have a lucky becouse only cap on front shock absorber got it damage.
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May 12, 2023
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The was a problem with a part availability which they failed to notify me in time, other than that the whole experience was good...and the packaging /QC excellent.
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Aug 9, 2023
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Add the phone number to my address!!!
Everything is great, except you NEVER add the phone number to my address (Romania), so I NEVER get notified by the courier about my delivery (5+ orders already)
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Dec 5, 2023
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De laatste 5 a 6 weken 2x iets besteld, 2x supervlot geleverd. Juiste spullen, juiste maat, kleur enz. Dik tevreden over Bike discount. Henk lier Staphorst.
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Aug 27, 2023
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Excellent description of goods .
I would like if my shopping basket stayed live , if I have leave the site, and return later only to find my basket empty 😑
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Aug 13, 2023
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Paketin osoitekortti oli täytetty nyt oikein.Lähetys tuli perille. Näin ei ollut edellisessä lähetyksessä.Suomessa vaaditaan puhelin numero osoitetietoihin.
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Nov 20, 2023
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good prices but when stock is out ....
good prices but when stock is out you cannot order but only leave your adres to get a signal when it's back in stock. I would like the choice to just order
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Aug 26, 2023
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We are ordering by advance payment method... when payment is allready confirmed on your account you still need 2-3 days for shipment to start from Germany
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