bike-discount.de/en
Reviews:

14,477 reviews in the last 12 months50,838 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en

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May 18, 2023
 Verified review

Slow shipping to Finland

Shipping took over two weeks. Minor problems with the order as well, i bought a handlebar for a road bike, cables for breaks and gears were missing.
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Nov 26, 2023
 Verified review

Prijs are competitive but dpd delivery not ok

Prijs are competitive. Dpd délibéré to belgium was nog goed. They delivered my package at a lick point at 12 km from my home without notification!
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Oct 6, 2023
 Verified review
Before I receive the order within 10 days, which is good. Now and since last year it takes a month to reach destination, if no further delays...
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Jun 27, 2023
 Verified review
I don't get it with DHL all the way. I don't like posturinn they add cost that DHL do not add. And some time it is a loot of the over all price.
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Oct 30, 2023
 Verified review

Great

Lot of stuff, great prices, great support, quick shipping. It would be nice to have free shipping to Croatia, at least for orders over 100eu.
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May 29, 2023
 Verified review

Good experience

Some delivery info was unclear and there was some trouble with paying through Amazon so I had to use other ways, otherwise everything was fine.
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Oct 31, 2023
 Verified review
In general I like Bike discount a lot, unfortunately the delivery service they use is DHL and I very rarely have a good experience with them
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Nov 7, 2023
 Verified review
Excellent price and product If you're willing to wait a week or two/three the products are fantastic, delivery perfect, quality excellent.
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Jun 10, 2023
 Verified review
Good prices, little bit longer delivery than on Amazon. No option of free delivery to Belgium (for example if you order above some sum ..).
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Dec 14, 2023
 Verified review
I like most things about this shop. The one thing I'd like to be improve is the delivery times of bicycles. Other than that, thumbs up!
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Nov 18, 2023
 Verified review
Best price online, perfect. Amazon-pay charged me €25.- i found out later. Somehow I don’t have an account. Maybe for later use.
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Jul 27, 2023
 Verified review
Good prices. Nice online shop. Would be five star if they offered free shipping on order over a certain amount for all EU customers
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May 9, 2023
 Verified review
+ Good shopping experience, best price guarantee, allots of discounts. - Poor communication, especially about best price guarantee.
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Oct 19, 2023
 Verified review

Good prices, but long delivery time.

Good prices and a large and good selection. My last purchase resulted in a very long delivery time and slow response to reminders.
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Sep 12, 2023
 Verified review
It has a good service and price. Just don't give 5 stars because the shipping takes a little bit too long for me. I'm in Portugal.
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May 31, 2023
 Verified review
Good price/performance products, only expensive shipping to some part of Europe even if you order over 250 eur. It should be free.
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Nov 19, 2023
 Verified review
All is very good except packaging. Tree times now, have I have got a destroyed box which needed repacking by PostNord in Denmark
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Oct 31, 2023
 Verified review
They have great prices. Good for small stuff. For bikes, I'm not sure if I had a bad experience of they're just not that great.
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Jun 27, 2023
 Verified review

Price increase on checkout

All prices increased a little bit on checkout. It wasn't much but it was very unpleasant. Obviously, I don't have any proof.
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Nov 20, 2023
 Verified review
The bike came without pedals and the customer support staff is not well informed, thus, I am still waiting for a response.
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