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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Good communication during the order.
They kept the dates provided, no delays.
The courier was a bit slow on the DE side and I had contacted bike-discount about it and they escalated with them.
The order was properly packed and arrived without any damage to the box or the fork.
Very happy with how everything went!
Great shop. Easy to deal with and large selection.
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Oct 1, 2023
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Was needing a part fast, got it in time. Thanks!
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Oct 1, 2023
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Oct 1, 2023
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Oct 1, 2023
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Reliable, fast, vast choice
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Oct 1, 2023
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Oct 1, 2023
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Oct 1, 2023
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No hassle transaction. Had my orders delivered to Ireland in a week. All products are spot on.
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Oct 1, 2023
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Another product was delivered instead of the ordered one
I ordered and paid for a product for 179.95€ I was sent another product for 44.95€, I guess my order was sent to someone else. Inside the original box of my order was a completely different product - Rain combo jersey men's Orbit Blue. I ordered the Assos Mille GTS Spring Fall C2 - Bib Shorts from which only the box came)) Now I need to exchange, which is my additional cost of money and time for return shipping and back to me.
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Answer by bike-discount.de/en
Oct 2, 2023
Dear customer, thank you for your order and your review.
We are deeply sorry that there seems to have been a mistake, and we apologize for the inconvenience. I have checked your information, our customer service is already in contact with you, and we will of course help you further.
(May we give you a friendly advice: maybe you should delete the pictures containing personal data of you from the rating, as they are publicly viewable).
Please feel free to contact us at any time if you have any queries, we are always happy to help. Thank you for your understanding.
Oct 1, 2023
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Oct 1, 2023
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Oct 1, 2023
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Prices are always great and quick sending to holland,
And they have everything for a MTB i could wish for
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