bike-discount.de/en
Reviews:

14,502 reviews in the last 12 months50,954 total reviews  

4.80
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 7, 2022
The Trustmark indicates trustworthy online retailers.
bike-discount.de/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €20,000. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for bike-discount.de/en

Sort by  
Latest first
(1290)
(107)
Reset
Sep 12, 2023
 Verified review
Report review
Sep 12, 2023
 Verified review
Report review
Sep 12, 2023
 Verified review
It has a good service and price. Just don't give 5 stars because the shipping takes a little bit too long for me. I'm in Portugal.
Report review
Sep 12, 2023
 Verified review

Smooth purchase process and great prices

Smooth purchase process with accurate stock indicators, attractive pricing, reasonable shipping price within EU and relatively quick delivery. Return costs could be improved as when returning less than €50 value, a customer cost is incurred.
Report review
Sep 12, 2023
 Verified review
Report review
KV
Sep 12, 2023
 Verified review
Quick and cheap!
Report review
Sep 11, 2023
 Verified review
Report review
Sep 11, 2023
 Verified review
Report review
Sep 9, 2023
 Verified review
Report review
Sep 9, 2023
 Verified review

Gingibao2023

Negozio con una vasta scelta è una catena di distribuzione seria e solida
Report review
Sep 9, 2023
 Verified review
Easy shopping
Report review
Sep 9, 2023
 Verified review
Report review
Sep 8, 2023
 Verified review
Report review
Sep 8, 2023
 Verified review
Report review
Sep 8, 2023
 Verified review
easily scratched
Report review
Sep 8, 2023
 Verified review
Great service overall
Report review
Sep 8, 2023
 Verified review
Report review
Sep 8, 2023
 Verified review

Ordered a wheelset, got wrong rear wheel

Ordered a wheelset, rear wheel was from different wheelset. To get what I ordered , I need first return wrong rear wheel, wait that shop handles my return and wait that they send correct item for me. First delivery lasted 1,5 weeks, now wrong wheelset is back again in the store (took 1 week). So I expect that I have a wheelset in my bike in riding condition takes total over 1 month :( No excuses, I have nor heard that they will compensate this for me etc... First and last order.
Report review
Answer by bike-discount.de/en
Sep 11, 2023
Dear customer, thank you very much for your order and your review. We are of course very sorry for the inconvenience and would like to deeply apologize for this. Please understand that we usually have to receive the faulty item first so that we can check it before we can send a new item. I have checked your details and could see that the replacement item is already on its way to you. Thank you for your patience and understanding. If we can still help you in any way, please feel free to contact us again at any time.
Sep 8, 2023
 Verified review
Report review
Sep 8, 2023
 Verified review
Fast delivery to Finland, products are excellent
Report review