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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Sufficient range of products. Even better ifs. The website could be optimised for improved performance and cookies could be used for retaining shipping location and language. Consider an app for mobile use
Dear Customer,
thank you very much for your order and your review. We are sorry that there were delays in the delivery. I have checked your details and could see that the order is on its way and was further processed and loaded today in a depot of the logistics partner. So the shipment is on its way to you and should arrive shortly. If there are still any difficulties, you can of course contact us at any time. Thank you for your patience and understanding.
Oct 21, 2023
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Oct 20, 2023
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Oct 20, 2023
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You did not offer to ship the part to Australia, and I had to ask a friend to forward it to me.
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Oct 20, 2023
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Oct 20, 2023
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A wonderful e-shop with personal attention to customers. I have been working with you for over seven years.
What I don't like is that you don't post bad rating comments about any product. This would be helpful because it would save other potential customers from wasting time and money.
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Oct 19, 2023
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Oct 19, 2023
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Oct 19, 2023
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Good prices, but long delivery time.
Good prices and a large and good selection. My last purchase resulted in a very long delivery time and slow response to reminders.
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