bike-discount.de/en
Reviews:

14,453 reviews in the last 12 months50,671 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en

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Aug 17, 2023
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Aug 17, 2023
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Good prices and availability. The return process however is a bit cumbersome. Also shipping abroad could be faster. Overall I recommend bike-discount.de
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Aug 17, 2023
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Aug 17, 2023
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competitive prices
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Aug 17, 2023
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Aug 17, 2023
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Aug 16, 2023
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Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!
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Aug 16, 2023
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Nice quality products, well packed. Shippment time could be improved.
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Aug 16, 2023
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Delivery was really slow compared to other bike shops
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Answer by bike-discount.de/en
Aug 17, 2023
Dear customer, unfortunately there were bottlenecks in our logistics due to strongly increased sales. The delivery time has increased slightly in some cases for individual customer orders. We apologize for any inconvenience this may have caused.
Aug 16, 2023
 Verified review

Return shipping

It would be great if Bikediscount would offer inverse return shipping method. High value cross border packages are very expensive for puplic.
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Answer by bike-discount.de/en
Aug 16, 2023
Please understand that we cannot assume the return shipping costs in all cases. In the case of incorrect deliveries and justified complaints, we will of course cover the shipping costs.
Aug 16, 2023
 Verified review
Jullie hebben ontzettend veel en de prijzen zijn keurig. Ik ben erg tevreden. Wat kan beter. DHL keuze levering is minder goed. Duitse post is sneller en geeft beter aan wanneer het gelever wordt. De keuze voor levering via DHL kan wat mij betreft vervallen
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Aug 16, 2023
 Verified review
Good bike part shop. Wide selection of quality components. Good and fast support if needed. Shipping could be cheaper.
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Aug 16, 2023
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Service is good, but im not the most patient person myself, so a little bit faster delivery would be better :). 1 month waiting is too long (complete bike,instock).
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Aug 15, 2023
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Aug 15, 2023
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Fast delivery and a great with parts in stock
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Aug 15, 2023
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faster preparing time to shipping, some times after order have to wait 3-5 days before dispatching parcel.
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Aug 14, 2023
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Aug 14, 2023
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Aug 14, 2023
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Good selection. Good prices
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Aug 13, 2023
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