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Top positive review
Aug 16, 2023
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Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are always welcome to contact us at any time via our contact form.
Aug 29, 2023
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Aug 29, 2023
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Advance payment procedure takes wheey too long to be comunicated between your accountant and shipping staff in company
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Aug 29, 2023
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I would have given 5 stars but for the minimum purchase spend for shipping to the UK. I happened to be travelling to Germany where I could buy the items I needed for no delivery cost. Otherwise, everything else perfect
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Aug 28, 2023
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Aug 28, 2023
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Laaja valikoima ja nopea toimitus
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Aug 28, 2023
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Aug 28, 2023
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Everything from purchasing, pricing and variety of products was great. My only complain is very expensive shipping cost for Croatia. In case that shipping costs were lower, probably will purchase more stuf often..
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Aug 28, 2023
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Aug 28, 2023
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Bike order
Ordered a bike and it was delivered to my door. Everything went fine.
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Aug 28, 2023
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Great offer
Bike discount have great offer about everything related to cycling, but could improve delivery service!
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Aug 27, 2023
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Radon jab 9.0
One of the rear bolts in the swing arm of the bike is damaged because there was a bit of carbon inside of the thread. It took me a half an hour to get the bolt back in and it seems to hold for now.
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Answer by bike-discount.de/en
Aug 28, 2023
Dear customer, thank you for your feedback. We are of course sorry that you were not satisfied with a product and therefore had to complain about it. Is there anything else we can do for you? Please feel free to contact us.
Aug 27, 2023
Verified review
Excellent description of goods .
I would like if my shopping basket stayed live , if I have leave the site, and return later only to find my basket empty 😑
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Aug 27, 2023
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No clear order cancellation instruction in user dashboard, which I could have used to save the shipping cost by appending my first purchase with my second purchase which I did 5 minutes later. Was not a big amount, but still I was not happy about it.
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Answer by bike-discount.de/en
Aug 28, 2023
Dear customer, thank you for your feedback.
We would like to apologize for the inconvenience. The goods are considered delivered in the meantime. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Aug 27, 2023
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Aug 26, 2023
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Good offer and services / appreciate a discount from time to time
Overall im very satisfied with BikeDiscount offer and services.
I'm a customer since many years and always appreciated the reliability, speed and quality of products available.
As a long term and regular customer i would however expect from time to time to get some vaucher or discounts for my new orders.
i would appreciate if you could consider it.
Best regards,
D. Pachoud
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