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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Dear customer, thank you for your order and your review. I have checked your details: the order was sent to you a few days after you placed it. There was a weekend between the order and the delivery, otherwise the shipment would have been delivered to you even faster. We hope you enjoy the items you ordered and are always happy to help with any queries you may have.
3 days ago
Verified review
Slow delivery. Good price.
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Answer by bike-discount.de/en
3 days ago
Dear customer, thank you for your order and your feedback. We are sorry that there seems to have been a delay in transportation. We hope you enjoy the products you ordered and remain available for any questions you may have at any time.
3 days ago
Verified review
Never had any problem with my orders from bike-discount, I can only recommend this shop as one of the best out there!
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3 days ago
Verified review
Greatest store in eu
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3 days ago
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3 days ago
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3 days ago
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3 days ago
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3 days ago
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ok 100%
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3 days ago
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Fast delivery, fast response to all of my questions, no problems with payment.
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3 days ago
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These should be the standard of every e-shop
Detailed description of the products, great price, prompt delivery.
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3 days ago
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Fast delivery, good prices
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3 days ago
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3 days ago
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3 days ago
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Simple, fast and great prices.
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4 days ago
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4 days ago
Verified review
Excellent service, never had any issue.
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4 days ago
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4 days ago
Verified review
Delivery problems with DPD
Never had delivery problems before when using DHL.
First order delivered using DPD went really bad.
The customer support at Bike-Discount handled it very well but in my opinion Bike-Discount should reconsider their partnership with DPD.
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Answer by bike-discount.de/en
3 days ago
Dear customer, we are very sorry that you have apparently experienced inconvenience with the delivery of your shipment. We are pleased that our customer service was able to help you. I will be happy to pass on your feedback regarding our logistics partner internally. I would also like to let you know that you can choose between different logistics partners during the process of ordering. Please feel free to contact us at any time if you have any further questions.
4 days ago
Verified review
Product was faulty. Returned to fox uk immediately under warranty. Not informed of import duty. Probably neither are the shops fault directly but otherwise all good
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