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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Negozio con una vasta scelta è una catena di distribuzione seria e solida
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Sep 9, 2023
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Easy shopping
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Sep 9, 2023
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Sep 8, 2023
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How loyal customers are recognized
The collection of parts that you deliver is quite wide. It consists of mainly good quality items. Hopefully high quality ebike lights from Lupine could be added. Delivery to Finland has taken usually more than a week which is few days more than some other german competitors of yours. From loyal customer point of view it would feel good to be recognized somehow if you buy certain total value of items during 12 months for example.
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Answer by bike-discount.de/en
Sep 11, 2023
Dear customer, thank you very much for your order and your detailed and appreciative feedback. We are delighted that you are so satisfied with our product range and quality. I will be happy to pass on your suggestions to the appropriate department. I hope you enjoy your purchase and best regards.
Sep 8, 2023
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Sep 8, 2023
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Sep 8, 2023
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easily scratched
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Sep 8, 2023
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Great service overall
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Sep 8, 2023
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Sep 8, 2023
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Sep 8, 2023
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Fast delivery to Finland, products are excellent
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Sep 7, 2023
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experience was very good
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Sep 7, 2023
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High quality in a very good price
Quality and prices of the products is very good. For some reason the final prices at the checkout were slightly higher than what they were listed. Delivery was fine, but the tracking information did not update (obviously, this isn’t BD’s fault).
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Sep 7, 2023
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Fair - Good
Good prices, good service... But no free return policy for Croatia, and more expensive shipping than other shops.
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Sep 7, 2023
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Good prices and service
Delivery was slighty delayed
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Sep 7, 2023
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Answer by bike-discount.de/en
Sep 7, 2023
Dear customer, thank you for your review and your order!
Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Sep 6, 2023
Verified review
Good products at good prices, the only thing that would make it better would be to not use Parcelforce, their delivery is awful. Use DHL or DPD instead
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Sep 6, 2023
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No option to avoid home delivery. I prefer pick-up point / several days faster.
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