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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
great shop, wonderful and quick service, competitive prices
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Jul 18, 2023
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Jul 18, 2023
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Pick, pack & ship times
Delivery times to Finland have gotten a lot worse during the past year or so, but the product range and and pricing is still good. Good thing about the deliveries is the green DHL option though. However, due to 7 or 7+ days wait, I find myself shipping elsewhere more nowdays.
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Answer by bike-discount.de/en
Jul 19, 2023
Dear customer, thank you for your order and your feedback. We are pleased that we can convince you with our prices and selection. However, we are sorry that we could not fully satisfy you with the delivery time. I have checked your details: We processed your order the same day and the following day it was already with the logistics partner and on its way. Unfortunately, it seems to have taken a little longer for the delivery, we are sorry about that. A tip: with us, you can choose between different transport companies. Thank you for your understanding.
Jul 18, 2023
Verified review
Quality of products.
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Answer by bike-discount.de/en
Jul 19, 2023
Dear customer, thank you for your order and your feedback.
We are sorry that you are not satisfied with the quality of the products. I have checked your details: You have purchased common standard items in this order. Has there possibly been a defect? Unfortunately, I cannot find any contact from you in our system. Please feel free to contact us at any time so that we can help you further, thank you.
Jul 18, 2023
Verified review
I would appreciate a free return ticket inside box. Like some other webb shops in Germany.
Easy and you buy more stuff, choose those companies because of that
Great servise
Great price
Good stock
Good delivery
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Jul 18, 2023
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Jul 18, 2023
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Jul 18, 2023
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My experience is great. The goods were assembled quickly and went quickly. One of the items was defective and I got a refund very quickly. I am very satisfied with your service. I hope that you will solve the shipping of goods to Croatia soon. Thank you
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Jul 18, 2023
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Heel goede prijs voor deze zadelpen en snelle verzending.
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