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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Solid bicycling web shop equipped with high-quality service
I like the variety of offering. There's enough where to select from. Shop could add fat bike parts more to their offering. E.g. special fat bike suitable cranks, bearing cartridges, cassettes and cassette bodies could be in the offering. Shop personnel packs goods into solid cardboard boxes and they use their wisdom of ways to pack. This time the delivery service (DPD) was very good and fairly fast.
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Jul 12, 2023
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Jul 12, 2023
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Bike-discount review
The website experience - it’s easy to navigate, the filters actually work compared to other similar websites. The accurate products description and of course, the good prices and really nice discounts. Keep it up, and thank you for all the work you put into making this possible!
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Jul 12, 2023
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Jul 12, 2023
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Jul 12, 2023
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Jul 12, 2023
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Great and fast service
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Jul 12, 2023
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Jul 12, 2023
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Jul 12, 2023
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Bad feedback.
Big shop, good choice, But bad feedback. Very bad.
Letters often do not respond, or respond late for several weeks.
(I asked questions several times before buying.)
3.07 received a E-bike with defects during transportation.
Posted by a letter with a problem 4.07.
There is no response to the state of 12.07.
P. S. Waiting for an answer to the letter with a problem.
Best regards
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Answer by bike-discount.de/en
Jul 13, 2023
Dear customer, thank you for your order and your review. We are sorry that there seems to have been some inconvenience.
I have checked your details. Apparently your contact was lost due to a system error on our part, we would like to apologize to you very much! Of course we will help you further. I have forwarded your request directly to the appropriate department and we will contact you as soon as possible. Thank you for your patience and understanding.
Jul 12, 2023
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Jul 12, 2023
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Jul 12, 2023
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speed, package, overall satisfaction
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Jul 12, 2023
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Answer by bike-discount.de/en
Jul 12, 2023
Dear customer, thank you for your order and your review.
We are sorry that we obviously could not fully satisfy you. Is there anything else we can do to help you? Please feel free to contact us at any time via our contact form, we will be happy to assist you.
Jul 12, 2023
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Jul 12, 2023
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Jul 12, 2023
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Quick shipping to Nederland. Great selection with reasonably priced.
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Jul 12, 2023
Verified review
Excellent price, fast shipping and good communication.
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