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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Lost connection while calling and waiting for someone else. Big company so i had to call a few times to get to the right person. But they are fast with responsing on the contact form.
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Answer by bike-discount.de/en
Jul 27, 2023
Dear customer, thank you for your order and your review. We are sorry that there seems to have been some inconvenience. Is there anything else we can do to help you? Please feel free to contact us again if there is anything else we can do for you.
Jul 25, 2023
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Jul 25, 2023
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Jul 25, 2023
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Cheaper than most shops, quick delivery everytime. Cannot be faulted for service
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Jul 25, 2023
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Jul 25, 2023
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Fantastic
The products are good, fast delivery in Romania. Very pleased.
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Jul 25, 2023
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Good prices and Quick delievery
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Jul 25, 2023
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Jul 24, 2023
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Long term buyer! Keep it like that!
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Jul 24, 2023
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Jul 24, 2023
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Very slow delivery and too expensive shipping
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Answer by bike-discount.de/en
Jul 26, 2023
Dear customer, thank you for your order and your review.
We are sorry that you were not completely satisfied. I have checked your details. We processed your order quickly and handed it over to our logistics partner. It took a little longer for the delivery to your distant delivery country, we thank you for your patience. We are pleased that you enjoy taking advantage of our wide selection and excellent prices. In order to continue to guarantee this to all our satisfied customers, we ask for your understanding that we calculate the shipping costs fairly and transparently. Thank you for your understanding.
Jul 24, 2023
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Product was perfect and arrived quickly.
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Jul 24, 2023
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Delivery to the carrier takes too long from the date of order. The next business day would be just fine
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Answer by bike-discount.de/en
Jul 26, 2023
Dear customer, thank you for your order and your review.
We usually process orders very quickly. Apparently the delivery took a little longer this time, so we apologise very much for the inconvenience.
We appreciate your patience and understanding.
Jul 24, 2023
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Jul 24, 2023
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Jul 24, 2023
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Jul 24, 2023
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Bike-Discount is a new online cycling vendor for me and I’m very impressed with the range of product, fair pricing and prompt international delivery. You’ve succeeded in making me want to return as a customer!!!
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