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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Dear customer, thank you for your order and your review. We apologize very much for the inconvenience.
I saw that you have already contacted our customer service. Of course we will help you immediately. Thank you for your understanding.
Jun 30, 2023
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Jun 30, 2023
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Jun 30, 2023
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long time of delivery
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Answer by bike-discount.de/en
Jun 30, 2023
Dear customer, thank you for your order and your review. We apologize very much for the inconvenience. Apparently our logistics partner took a little longer to deliver to your more distant delivery country, we are really sorry for that.
Thank you for your patience and understanding.
Jun 30, 2023
Verified review
Good price, good service would be great to have free returns or something like that to make it less of a risk purchase.
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Jun 30, 2023
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Maybe Decrease international shipping cost?
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Jun 30, 2023
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Jun 30, 2023
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Jun 30, 2023
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No complaints yet! I've probably ordered from them 3 or 4 times and all purchases to date have been quick and easy.
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