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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Recived second hand rockshox fork cutted with scratches, more than half year with this issue....sent it back they no collect this, need to shipping again. They didn't even really apologize !!
Other sites like bike24 or R2 its not happened ever fact. working with them more then 10 years....
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Answer by bike-discount.de/en
2 days ago
Dear customer, we are sorry that you have apparently experienced some inconvenience. I have checked your details: we have done our best to help you. I would like to give you a hint: our customer service is always happy to receive respectful and friendly communication. Unfortunately, a return from your country of delivery may take some time due to customs formalities. As far as I have been able to see, your problem has now been resolved, and we have been able to fully resolve your concerns for this order, which you have provided here as a reference. If there is anything else we can do for you: We are happy to help you at any time.
Ships quickly, large inventory/choice, competitive prices, no error in orders I placed.
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3 days ago
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Good prices, good contact, fast delivery
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3 days ago
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Online order sent to DK works great
As soon as the parcel is registered in Germany I can see it in my mail app. Very convenient and easy
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3 days ago
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3 days ago
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3 days ago
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3 days ago
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3 days ago
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4 days ago
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Always happy to shop here because of the price & services.
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4 days ago
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Webshop is great.. In first order one article was missing in the packet but after quick responce when I did a complaint on it they sent me a missing article in my second order free of charge..
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