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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication in our system from you. If you have any problem with your ordered items, please contact us via our contact form or email. Thank you for your understanding.
Aug 19, 2023
Verified review
Faulty products
Ordered 2 headsets for my bikes. But after installing them i noticed there is a manufacturing problem, leaving a gap between the bearing race and top cap. I have contacted bike-discount but they have been anything but helpful.
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Answer by bike-discount.de/en
Aug 21, 2023
Dear customer, thank you for the feedback. We apologize for the inconvenience. We are constantly working to improve our services. Is there anything else we can do for you? Feel free to contact us by email or by using our contact form. Thank you very much.
Aug 19, 2023
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Aug 18, 2023
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Aug 18, 2023
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Aug 18, 2023
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Aug 18, 2023
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Aug 17, 2023
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Aug 17, 2023
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I ordered the articles 3 weeks ago and I still haven”t recieved any parcel😳
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Answer by bike-discount.de/en
Aug 18, 2023
Dear customer, thank you for your feedback. I have reviewed your case. The last orders have all been packed quickly and have been delivered to you in a timely manner. We are sorry that you do not seem to be completely satisfied. Is there anything else we can do for you? Feel free to contact us by email or by using our contact form. Thank you very much.
Aug 17, 2023
Verified review
Good prices and availability. The return process however is a bit cumbersome.
Also shipping abroad could be faster. Overall I recommend bike-discount.de
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Aug 17, 2023
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Aug 17, 2023
Verified review
competitive prices
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Aug 17, 2023
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Aug 17, 2023
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Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
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Aug 16, 2023
Verified review
Nice quality products, well packed.
Shippment time could be improved.
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Aug 16, 2023
Verified review
Jullie hebben ontzettend veel en de prijzen zijn keurig. Ik ben erg tevreden. Wat kan beter. DHL keuze levering is minder goed. Duitse post is sneller en geeft beter aan wanneer het gelever wordt. De keuze voor levering via DHL kan wat mij betreft vervallen
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Aug 16, 2023
Verified review
Good bike part shop.
Wide selection of quality components.
Good and fast support if needed.
Shipping could be cheaper.
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Aug 16, 2023
Verified review
Service is good, but im not the most patient person myself, so a little bit faster delivery would be better :). 1 month waiting is too long (complete bike,instock).
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