Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Very happy with the bike but delivery was slower than advertised
Great bike for a good price. Packaging and pre-assembly was all in order.
Delivery took a bit longer than advertised: 23 instead of the 18 days stated on the website. That's not too big of a problem and when I asked for an update the reply was very quick. Still I would've liked communication about the delivery date to be more proactive.
Report review
Jun 13, 2023
Verified review
Very easy to do shopping with you. Good as I was recommended.
Report review
Jun 13, 2023
Verified review
Everything ok,just delivery time is too long.
Report review
Jun 13, 2023
Verified review
Report review
Jun 13, 2023
Verified review
Not the fastest but a good delivery.
Report review
Jun 13, 2023
Verified review
Good service, but a bit slow on issuing Order Confirmation
Report review
Jun 13, 2023
Verified review
Good efficient and easy to use website with prompt delivery
Shipping a defect product and not solution minded in their product support.
Report review
Answer by bike-discount.de/en
Jun 14, 2023
Dear customer, thank you for your order and your review. I have reviewed your case. We are of course sorry that you have experienced any inconvenience with the product you ordered. Unfortunately, it is necessary for you to send us a defective product so that we can process the warranty claims. We appreciate your understanding.
Jun 11, 2023
Verified review
Lähettämö teillä ei osaa kirjoittaa puhelinnumeroa osoite korttiin.Kolme vuorokautta etsin lähetystäni. Paketti ei koskaan tullut kotiin olin maksanut toimituksen.
Report review
Answer by bike-discount.de/en
Jun 12, 2023
Dear customer, thank you for your feedback. We are sorry that there appear to have been difficulties with the delivery by our logistics partner. Can we help you? Please feel free to contact us via our contact form.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.