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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
I like to buy parts from Bike-Discount.
Good website and excellent service.
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Jun 5, 2023
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Jun 5, 2023
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Awful customer service, they are answering really slow and when you try to cancel the order they flat out ignore you
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Answer by bike-discount.de/en
Jun 5, 2023
Dear customer, thank you for your comment. I have reviewed your case. You did not receive a timely response to your email inquiry, for which we are very sorry. However, your order has since been delivered to you and we hope you are satisfied with the goods. Is there anything else we can do for you? Please do not hesitate to contact us again. Thank you for your understanding.
Ein guter Preis, guter Hotline Kontakt, schneller Versand. Es gibt nichts zu meckern
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Jun 5, 2023
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Jun 5, 2023
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Jun 5, 2023
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Jun 5, 2023
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Highly recommended bike shop. Fast shipping!
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Jun 5, 2023
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I asked a question about a product and got a very fast response, also when making sure my shipping addres was correct they were very helpful on the phone.
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Jun 5, 2023
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Jun 5, 2023
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All you can ask for
Variety of stock available, excelent prices, swift and trouble free shipping.
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