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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jul 22, 2023
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Decent prizes, delivery took way much longer that promised.
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Jul 22, 2023
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Jul 21, 2023
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Jul 21, 2023
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The shop has a wide selection but they do not refund return shipment costs from Finland
The shop has a wide selection and they ship fast. Down side is that cost of return shipments from Finland are not refunded. This makes the shop not preferred for all items with a moderate risk of return (clothing, shoes, helmets...).
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Jul 21, 2023
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Jul 21, 2023
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Fast delivery
It would be good if the amount of purchase gives you bigger discount
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Jul 21, 2023
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Ass good ass it gets👍😊
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Jul 21, 2023
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Fast ekspedition. I think the item (rear wheel Mavic) shoul have been better protected. On the fotos you Can see the wheel hub has gone through the cardboard which resulted in some scratches on both ends of hub. No influence on the function. Butttt 😔
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Jul 21, 2023
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Fast service
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Jul 20, 2023
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Pakket niet aangekregen en geld nog niet terug gestort gekregen.
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Answer by bike-discount.de/en
Jul 24, 2023
Dear Customer,
Thank you for your patience. I have checked your details: We apologise for the inconvenience and will refund the amount to the payment method you chose when placing your order.
If you have any further questions, please do not hesitate to contact us.
Jul 20, 2023
Verified review
Fantastic shop with a great variety of products.
But they should definitely check the parts prior the shipment.
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Jul 20, 2023
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Jul 19, 2023
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Jul 19, 2023
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Jul 19, 2023
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Jul 18, 2023
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Jul 18, 2023
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Jul 18, 2023
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I'm very very dsappointed with my bycicle purchase from this shop. First it arrived with missing front wheel axle, probably lost in delivery as whole package was damaged. Then replacement for axle has arrived and finally I had an opportunity to try new bike, on the first drive I have recognized weird sounds while pushing pedals, I took bike to the local shop and they informed that bottom bracket is faulty. Still can't use my bike, very upsed about quality of this bike
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Answer by bike-discount.de/en
Jul 19, 2023
Dear customer, thank you for your order and your feedback. Obviously, major defects occurred due to transport damage. We can understand your disappointment and would like to apologise very much for the inconvenience. Of course, this does not meet our quality standard! Please contact our customer service so that we can help you quickly.
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