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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jun 14, 2023
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Jun 13, 2023
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Delivery time was as mentioned on the webside.
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Jun 13, 2023
Verified review
Very happy with the bike but delivery was slower than advertised
Great bike for a good price. Packaging and pre-assembly was all in order.
Delivery took a bit longer than advertised: 23 instead of the 18 days stated on the website. That's not too big of a problem and when I asked for an update the reply was very quick. Still I would've liked communication about the delivery date to be more proactive.
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Jun 13, 2023
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Very easy to do shopping with you. Good as I was recommended.
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Jun 13, 2023
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Everything ok,just delivery time is too long.
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Jun 13, 2023
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Jun 13, 2023
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Charged me for a return, despite advertising free returns
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Answer by bike-discount.de/en
Jun 14, 2023
Dear customer, thank you for your order and your review. I have reviewed your case. The total amount of your return was less than the amount that qualifies for free return. On our homepage we inform transparently for our return conditions. Thank you for your understanding.
Jun 13, 2023
Verified review
Лесна поръчка
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Answer by bike-discount.de/en
Jun 14, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jun 13, 2023
Verified review
Not the fastest but a good delivery.
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Jun 13, 2023
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Good service, but a bit slow on issuing Order Confirmation
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Jun 13, 2023
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Good efficient and easy to use website with prompt delivery
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Jun 13, 2023
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Jun 12, 2023
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Fast delivery and articles as shown....
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Jun 12, 2023
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Best price wasn't given immediately when asked
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Jun 12, 2023
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Answer by bike-discount.de/en
Jun 14, 2023
Dear Customer,
thank you for your review and your order. Our delivery conditions can be viewed transparently on our website before the purchase. We therefore ask for your understanding for our procedure.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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