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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
If the shipping fee for international cargo becomes cheaper...
I think that the quick and appropriate response typical of a German company is truly impressive. In other words, if the shipping fee for international cargo becomes cheaper, the evaluation will be further improved.
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May 16, 2023
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Great selection of products and fast delivery!
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May 16, 2023
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Delivery can be quite slow
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May 16, 2023
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May 15, 2023
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The opportunity return products.
The opportunity return products from Sweden is hassle and the cost is way to big 😟
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Answer by bike-discount.de/en
May 17, 2023
Dear customer,
thank you for your order and your feedback.
Our return conditions for your country of delivery can be viewed transparently on our website before the purchase.
We therefore kindly ask for your understanding for our procedure.
May 15, 2023
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May 15, 2023
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May 15, 2023
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The quality of the product of Radon was nice. The delivery time of the package was a little delayed.
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May 15, 2023
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Bike and pedals arrived as promised
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May 14, 2023
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May 14, 2023
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Product was falsely advertized online.
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Answer by bike-discount.de/en
May 15, 2023
Dear customer, thank you for your order and your review. I have reviewed your case, unfortunately there was indeed an error on our side, for which we apologize very much. I could see that you are already in contact with our customer service and already discussing a solution. If there is anything else we can do to help you, please do not hesitate to contact us at any time. Thank you very much for your understanding.
May 14, 2023
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May 14, 2023
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May 13, 2023
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May 13, 2023
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Preparing the parcel for shiping could be a little faster.
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